Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
Advertised three items and had two people trying to scam me by asking for PayPal details, I informed them I was not willing to give them, beware of these scam artists, insist on cash payments.
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Posted 4 years ago
My daughter was scammed on gumtree and their help desk was next to useless. They didn’t care. I raised the complaint several times. I only ever received an automatic response saying complaint had been logged and a member of the help team would be in touch. Too many scammers are now using gumtree. Very disappointed as I was previously a great fan of gumtree.
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Posted 4 years ago
Full of scammers, have tried to contact gumtree to inform them about this, you would think they would want to stop this. But absolutely no reply. Even contacted them through Instagram and they are not interested, viewing my messages and showing no care for their users. AVOID THIS SITE
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Posted 4 years ago
This man John Skeels from Romford is a con merchant. Do not buy from him...falsely advertised now wont give me the £200 deposit back and blocked me. Please beware of him..he at present has 2 cars a a pedal bike for sale.
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Posted 4 years ago
Do not use this lot to sell anything.Its free for a reason.scammers and weirdos galore either trying to get your money or making pathetic offers.
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Posted 4 years ago
Scammers paradise unless you are clued up.Never sold anything on this site but attracted plenty of low lifespan trying it on.
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Posted 4 years ago
customer service poor. help dishonest people.
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Posted 4 years ago
Nearly got scammed twice tried to sell something one person wanted me to post it to machaster and he would put money in my account for postage luckily I didn't give any information and another one said he would turn up but didn't even ask for my address I think it should be scraped ebay amazon alot safer
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Posted 4 years ago
I think they are the scamsters who are scamming the people. If you think about it why is it that these scamsters are never caught and keep doing it when Claire Cobbledick of gumtree has the perpetrator's email address, contact number and possibly ip address??? Also they delete your ads as soon as you post it citing "only allowed one ad" while their friends are posting up to 36 ads and then she is arrogant and refuses to explain!
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Posted 4 years ago
extremely difficult to get hold of when something goes wrong there "Contact us" page is unhelpful
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Posted 4 years ago
Their rating system is a sham, allowing anyone who messages a seller to leave a bad rating regardless of whether they purchased the item or not
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Posted 4 years ago
Disappointed with Gumtree app getting from bad to worse, it’s a bit annoying very slow keeps freezing other than that it’s okay.
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Posted 4 years ago
The review system is so bad ..i messaged some1 for a item and they left me a bad review???how does that work out
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Posted 4 years ago
the gumtree portal is unsafe for buyers, dont use it, i had bad experience with gumtree as well as with a seller. never ever will i use it again! i cannot understand why it is so popular...
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Posted 4 years ago
So many advertisements and adware and god knows what its hard to even load the web page up. Awful website please use something else dont waste your time with this cash cow
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Posted 4 years ago
FULL OF SCAMMERS MY PAYPAL ACCOUNT WAS ALMOST HACKED BY ONE OF THEM IF I DIDNT ACT QUICKLY TO SAVE IT. STAY AWAY FROM IT
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Posted 4 years ago
Complete waste of time. Had endless time wasters followed by someone who decided its a great place to talk about his boring life. I wouldn’t waste your time on the complete junk site go anywhere else. AVOID!
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Posted 4 years ago
got scammed, gumtree support is completely useless, customer service non-existent, this is the trouble with these big companies they think they are above the law and everyone else, disgusting behaviour, will not be using them again, beware they are not trustworthy or reliable for buyers, they take no action against fraudsters or scammers, avoid gumtree at all costs, just read their other appalling reviews on the web
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Posted 4 years ago
I had a “lady” try to scam me yesterday, asked for my address and PayPal password, sent me emails saying that she had made a payment for £250 and PayPal had confirmed and emailed me. (item was£40 ) apparently I had to transfer £200 back to the company before the transaction could go through???!!!!! I did receive a fake email from “PayPal “ also stating this !!!! I told her that I was reporting her and have done so , please be careful as she was very good with her emails and sounded genuine. I am now getting hundreds of strange emails ( not opening) even from people I have not had contact with for over ten years, so I have also now got numerous virus attempts. I also have one star and a poor review ( not sold anything or had any interest in anything other than that scammer , so must be her) NOT WORTH IT - BE AWARE !!!!! I will be deleting my account this evening. Her name is Lorraine wheel.
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Posted 4 years ago
This site is full of time wasters
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Posted 4 years ago
Gumtree is rated 1.5 based on 186 reviews