GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth experience. We were kept informed at every stage, very little delay.”

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Posted 4 years ago

“Seemed efficient and contact was quick and easy”

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Posted 4 years ago

“The process of Equity release has been very well handled, and I am satisfied with the time-frame and the service I have received. Many thanks”

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Posted 4 years ago

“Very efficient, friendly. If anything too efficient, sometimes felt, rushed. To another person, that would be 5 stars. For me, Older people need just a bit more thinking time. 👍🏻”

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Posted 4 years ago

“Always ready to answer your questions and very friendly 👍”

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Posted 4 years ago

“GW Legal was generally good but didn't seem to communicate too well with other parties concerned ie Age LIfetime and Legal & General, but good with us. Maybe they didn't communicate with you ! As a result,the overall service although quicker than expected was from the customer's perspective was messy”

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Posted 4 years ago

“Our case was dealt with quickly and professionally, all our queries clearly explained/answered and we were updated regularly.”

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Posted 4 years ago

“Very clear paperwork - also helpful telephone advice”

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Posted 4 years ago

“Found the company to be efficient and swift to respond to any queries, would certainly consider using again despite not living close.”

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Posted 4 years ago

“Made things easy in difficult times”

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Posted 4 years ago

“I used GWLegal over 20 years ago, when I purchased my home. It was only fitting for them to continue the work of selling my home. They continue to be understanding and have worked well under external pressures. Will definitely recommend.”

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Posted 4 years ago

“We are pleased with the speedy service and excellent communication. Better than other solicitors we have used in the past.”

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Posted 4 years ago

“Nicola Gorford, my Case Manager, was very courteous and professional throughout. Communication good, kept me informed at all times. The reason I have not given 5 stars is because I feel GW should more thoroughly vet the agents sent for home visits. I was very unhappy and stressed with the "solicitor" who visited me (for 15 minutes at the most). When I queried anything she continually responded "don't ask me that I am just the messenger".”

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Posted 4 years ago

“All good, kept it simple, no problems at all.”

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Posted 4 years ago

“Polite, assist full and responsive to challenging obstacles. Completed equity release with efficiency.”

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Posted 4 years ago

“Very efficient service.”

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Posted 4 years ago

“Although there were a couple of land registry issues (which I had to sort out) all got sorted out in the end. GWlegal staff were always very helpful and kept me in the loop. The only thing that we were unhappy with was the cost of the service, which we didn't think was explained clearly in the Age Partnership documentation.”

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Posted 4 years ago

“everything is fine with me. What else can I say?”

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Posted 4 years ago

“My involvement was with equity release in which, I believe, the firm specialises. All went smoothly so I have no cause for complaint. I would suggest to anyone considering equity release to consider using a specialist solicitor.”

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Posted 4 years ago

“The service was delivered competently and in fair time.”

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Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews