GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

Write Your review

Tell us how GWlegal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very satisfied with the service I have received from GWLegal in respect of courtesy, clarity in all the dealings and timeliness.”

Helpful Report

Posted 3 years ago

“Efficient, fast & very professional service”

Helpful Report

Posted 3 years ago

“Excellent service provided throughout. All aspects of the process were discussed and explained thoroughly. It was made certain that we understood all that we were embarking on, and that we were happy to go ahead with our plan. Thank you.”

Helpful Report

Posted 3 years ago

“Poor communication throughout the process. Very little by way of updates. Completed in the end which was a relief however basic errors made along the way that extended the process.”

Helpful Report

Posted 3 years ago

“The whole process was dragged out over some 4 months. There always seemed to be an obstacle to surmount. Even so, I dealt with matters without delay, but those dealing with my application did not appear to share the urgency. Things were so delayed it enabled the lenders to increase the loan % by almost double which cost me over £200,000 more in settlement. I thought solicitors were supposed to fight for their clients, but this has not happened. I was even charged £75 for a letter which I did not ask for and did not need. My permission was not even sought and I would like this money returned to me. I feel let down and unsupported and am relieved this sorry state of affairs has finally ended. I must say those I spoke to were polite and friendly.”

Helpful Report

Posted 3 years ago

“ClareHessey has been a great point of contact and detail of the transaction was always explained clearly together with advice and completing every process date that was set. Communication on a daily basis with Clare to complete this mortgage transaction has been profesional, accurate and so helpfull.”

Helpful Report

Posted 3 years ago

“The staff were very polite and always put one at ease.”

Helpful Report

Posted 3 years ago

“Thoroughly delighted with every aspect of our experience with GWlegal. The online account that details each stage is great and when I needed to speak to someone, they were very helpful. All communication was excellent. Highly recommend.”

Helpful Report

Posted 3 years ago

“Very impressed with the help and service I recieved.”

Helpful Report

Posted 3 years ago

“very easy to deal with”

Helpful Report

Posted 3 years ago

“Very professional polite and friendly.”

Helpful Report

Posted 3 years ago

“Extremely efficient service. Very professional and friendly.”

Helpful Report

Posted 3 years ago

“Everything done very quickly and efficiently, wouldn't hesitate to recommend GWlegal.”

Helpful Report

Posted 3 years ago

“Brilliant, never had such a quick service, and we have moved house 11 times !!”

Helpful Report

Posted 3 years ago

“Great Communicators & Fast Service Just Waiting On My Will”

Helpful Report

Posted 3 years ago

“Professional”

Helpful Report

Posted 3 years ago

“Used GW Legal for a equity release. Got to say they were brilliant. No hold ups and kept me informed throughout. Would not hesitate to use them again.”

Helpful Report

Posted 3 years ago

“Equity release mortgage . Attention to detail cry poor ,documents sent were incorrect twice and not checked for accuracy . I had to point out errors on these .Difficult to contact on phone , overall service provided was not up to standard I expected. They need to seriously look at their services to clients. I would not recommend using GW legal”

Helpful Report

Posted 3 years ago

Hello Mr Dodd, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at discuss@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 3 years ago

“seem very professional, had no issues, made everything very clear to me would recommend them to anyone.”

Helpful Report

Posted 3 years ago

“Very quick and easy transaction would recommend them and use them again if ever needed”

Helpful Report

Posted 3 years ago

GWlegal is rated 4.8 based on 6,664 reviews