“Good quality items but the returns policy is a joke.
I bought lots of items I liked but had to return 2 items due to not fitting right. It took 17 days to process the refund and now apparently it will take up to 10 more days before I actually receive the money! So be aware if you need to get a refund then they'll hold onto your money (and gain interest) for upto a month.”
“Charged to return each individual item. Tried to contact the company, very slow responses. They said they refunded the difference- 7 working days later, this still hasnt happened. Very poor customer service and not worth ordering if charged to return per item. This is also contradictory to what is says on their website- dont trust this company.”
“Purchased the black poly jogger hoodie and bottom and the material on back of the jacket got fuzzy as well as part of the pant . No happy with this purchase. It seems the poly material is not good quality. I paid so much money for nothing.”
“Have purchased quite a few items over the years. Last two orders ive been missing pieces because of stock being incorrect and on the most recent order i was sent a shirt in a completely different colour. After emailing them to query 2 weeks ago i still havent heard anything back. Guess its ok to get given what ever someone else wants to give you. also paid for extra for fast delivery and still took the same amount of time as the other option.”
“Total joke that company is paid for polo shirt 26.49£ got refund of 20£ despite the fact I returned new unused product in condition as received.
Just because they have idea of charging people 2.50£ for every return like deducting of the postage cost wouldn't be enough.
Do not buy from them !!”
“I purchased a pair of plum coloured leggings and a matching tee back in February from Gym King Women, for wearing in the gym. I have only recently been wearing them to the gym to work out for treadmill and leg press sessions (within the last 4 weeks) as I chose to wear my older clothing until I had toned up as the leggings were slightly see through. On Saturday evening I noticed that the leggings have split at the seam on the right inner thigh, mainly because I noticed that I had a fabric burn to that exact area, which matches the size and shape of the split. I checked my other gym king leggings and noticed that a second pair has also started to come threadbare at the seam, but on both legs. I am a size 10 wearing a 10-12 so it’s not a size issue. I contacted gym king to see if this was a common issue as you would expect workout leggings to be durable. Their customer service team replied and informed me that they are a lifestyle brand with a heavily gym influenced focus and cannot guarantee durability in their clothing.
I probably won’t buy from them again, quite disappointed because the two tees I have are really comfy, along with my waffle hoodie. I wasn’t after my money back, just wanted clarification if it’s a known issue. Their gym king women Instagram is basically all models wearing their clothes to run errands and pose with coffee cups, backside thrust out & full face of make up lol. Probably should have checked this out first to be honest as it gives a good idea of what they are actually all about as a brand.
The kicker? I posted this review elsewhere and they basically tried to strongarm me into removing it. Disgusting.”
“DO NOT BUY FROM GYMKING! I returned my order as the item was too big, the return was done 1 month ago i have emailed them twice to ask if they received the return and when it would be processed only to be ignored both times. I doubt very much i will get a refund but i will do all i can to get the issue sorted.”
“Made an order at Christmas , returned most of the items as they didn’t fit and wanted to change but we are now on March and have had no refund. Had one email asking me about my order and then have been continually ignored since.”
“I am extremely disappointed with my recent purchase of clothes. I spent over 400 euros on this product, only to never receive it. Despite emailing customer support twice, I have not received any response or resolution to my issue. This is completely unacceptable and has left me feeling frustrated and cheated. I would not recommend anyone to purchase from this company”
“have received a part refund for the item, when I asked why they said because the clothes was damaged, the photo they have sent was clearly not mine. Absolute shambles of a company”
“I have been waiting since Christmas a refund as parcel not received I’ve had no cumincation what so ever from this company there are ripping people off there has been so many bad reviews lately and top it off they shut there phone lines because they don’t want to give people there money there saying they sent the parcel and they haven’t”
“Poor quality women's gym leggings. More like tights then leggings, although comfortable to wear I would feel naked wearing them for a workout. I will not order from them again.”
“I would give you rating in negative.worst company worst customer service.i jave been waiting for my order for more than 50 days.i have been sending emails to get a refund .no one bother to reply .i did a purchase for 300 $ .they are scammers , theives .AVOID AVOID”
