“Have purchased quite a few items over the years. Last two orders ive been missing pieces because of stock being incorrect and on the most recent order i was sent a shirt in a completely different colour. After emailing them to query 2 weeks ago i still havent heard anything back. Guess its ok to get given what ever someone else wants to give you. also paid for extra for fast delivery and still took the same amount of time as the other option.”
“Total joke that company is paid for polo shirt 26.49£ got refund of 20£ despite the fact I returned new unused product in condition as received.
Just because they have idea of charging people 2.50£ for every return like deducting of the postage cost wouldn't be enough.
Do not buy from them !!”
“I purchased a pair of plum coloured leggings and a matching tee back in February from Gym King Women, for wearing in the gym. I have only recently been wearing them to the gym to work out for treadmill and leg press sessions (within the last 4 weeks) as I chose to wear my older clothing until I had toned up as the leggings were slightly see through. On Saturday evening I noticed that the leggings have split at the seam on the right inner thigh, mainly because I noticed that I had a fabric burn to that exact area, which matches the size and shape of the split. I checked my other gym king leggings and noticed that a second pair has also started to come threadbare at the seam, but on both legs. I am a size 10 wearing a 10-12 so it’s not a size issue. I contacted gym king to see if this was a common issue as you would expect workout leggings to be durable. Their customer service team replied and informed me that they are a lifestyle brand with a heavily gym influenced focus and cannot guarantee durability in their clothing.
I probably won’t buy from them again, quite disappointed because the two tees I have are really comfy, along with my waffle hoodie. I wasn’t after my money back, just wanted clarification if it’s a known issue. Their gym king women Instagram is basically all models wearing their clothes to run errands and pose with coffee cups, backside thrust out & full face of make up lol. Probably should have checked this out first to be honest as it gives a good idea of what they are actually all about as a brand.
The kicker? I posted this review elsewhere and they basically tried to strongarm me into removing it. Disgusting.”
“DO NOT BUY FROM GYMKING! I returned my order as the item was too big, the return was done 1 month ago i have emailed them twice to ask if they received the return and when it would be processed only to be ignored both times. I doubt very much i will get a refund but i will do all i can to get the issue sorted.”
“Made an order at Christmas , returned most of the items as they didn’t fit and wanted to change but we are now on March and have had no refund. Had one email asking me about my order and then have been continually ignored since.”
“I am extremely disappointed with my recent purchase of clothes. I spent over 400 euros on this product, only to never receive it. Despite emailing customer support twice, I have not received any response or resolution to my issue. This is completely unacceptable and has left me feeling frustrated and cheated. I would not recommend anyone to purchase from this company”
“have received a part refund for the item, when I asked why they said because the clothes was damaged, the photo they have sent was clearly not mine. Absolute shambles of a company”
“I have been waiting since Christmas a refund as parcel not received I’ve had no cumincation what so ever from this company there are ripping people off there has been so many bad reviews lately and top it off they shut there phone lines because they don’t want to give people there money there saying they sent the parcel and they haven’t”
“Poor quality women's gym leggings. More like tights then leggings, although comfortable to wear I would feel naked wearing them for a workout. I will not order from them again.”
“I would give you rating in negative.worst company worst customer service.i jave been waiting for my order for more than 50 days.i have been sending emails to get a refund .no one bother to reply .i did a purchase for 300 $ .they are scammers , theives .AVOID AVOID”
“Agree with all reviews on here and also trust pilot. DO NOT USE !!! Apalling customer service , orders are not dispatched. Lots of unhappy customers who have no Xmas presents to give.”
“Ordered a present for someone for christmas off gym king it was 17 days ago since i ordered payed €10 for delivery and i thought since i payed €10 be here quick enough i emailed and was told that it was dispatched yesterday but they gave me a refund today if it was dispatched why refund me the money and i could not track my item got no updates if your thinking of ordering off gym king don’t it’s too much hassle and you probably won’t get your items”
“I wish i could leave 0 stars this company are an absolutel joke ordered £350 worth of items on November 6th after dozens of emails finally somebody bothered to email me back stating my order has been lost from their warehouse .
Following on from this after weeks and weeks and sending dozens more emails without response. I finally get another most of my order is now out of stock so would i like a refund. Immediately responded and now you guessed it no response or refund or items. I would never order from Gymking again its seems like many people having same problem which leads me to believe this company is scamming a lot of people out of money at this expensive time of year. Not convinced I'll get a refund so no alternative than to contact credit card company to retrieve my money thankfully i didnt pay them any other way . AVOID THIS COMPANY”
“Avoid avoid avoid. They do not have any form of customer service. Unable to manage volumes during busy periods. 13 days since order, no update, no response to 3 emails, no response to enquiry form, either very under resourced to deal with Customer service /aftersales issues or not interested in supporting customers after sale has been made.”
