H Samuel Reviews

2.8 Rating 359 Reviews

45 %

of reviewers recommend H Samuel

2.8

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How long does H Samuel take to deliver?

Helpful Report

(1 month ago)

H Samuel normally delivers within 5 Days.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Ordered a watch on 17th Dec. Website and confirmation promised delivery pre Xmas. Item delivered on 29th. No updates from H Samuel and when discussing on their live chat, the operator was rude, dismissive and ended the chat without any resolution. Woeful service ”

- Anthony Derek Taylor

“ Ordered ladies watch on the 17th December said will be delivered on 23rd or before . Received email today 22rd NOT IN STOCK ? How hard can it be for H Samuels to check stock levels when someone places a order, now gone to AMAZON paying extra for a guaranteed delivery before Christmas. Will definitely NOT use H SamuelS again they clearly do not care about customers. ”

- Douglas TERRY

“ These guys use a terrible delivery service called DX, and also lie about when they will deliver. ”

- Anonymous

H Samuel Reviews

About H Samuel:

Phone:

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Delivery - Average