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Mayraki Reviews

4.2 Rating 315 Reviews
82 %
of reviewers recommend Mayraki
4.2
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Mayraki Reviews

About Mayraki:

Mayraki's mission is to provide natural solutions for the endless hair and scalp problems experienced by many of us. No more frizzy hair, gray roots, hair loss, itchy scalp from now on with Mayraki!

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Mayraki 5 star review on 15th May 2025
Beth Garofalo
Mayraki 5 star review on 14th April 2025
Michelle HOOPER
Mayraki 5 star review on 14th April 2025
Bre Haye
Mayraki 5 star review on 14th April 2025
Ellen Brazer
Mayraki 5 star review on 11th April 2025
Zarina Kirnarskaia
Mayraki 5 star review on 11th April 2025
Cherie Dixon
Mayraki 5 star review on 10th April 2025
Naty Contreras
129
Anonymous
Anonymous  // 01/01/2019
The product is good; it’s really performing beyond my imagination. Thank you and keep it up!
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Posted 1 year ago
I have been using Keratina treatments for years but in the last years none was working. I am happy with the results of this one. My hair looks better; I love it.
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Posted 1 year ago
This is product works! It does not wash out like a powder to cover roots, and looks natural. So easy to use. After I apply it, I let it dry and brush it out so there’s no “hard” feeling to my hair.
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Posted 1 year ago
If this refers to the product arriving intact and not damaged then I guess it is OK
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Posted 1 year ago
It worked fine - I did not notice it at all, which is perfect - as it should be. I do wish they could ship quicker, however that has nothing to do with the route package protection as far as I am aware.
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Posted 1 year ago
Kit was perfect for out of country trip.
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Posted 1 year ago
The products are really good! Each of the item is very nice, love the scents and the quality. So happy with the purchase! Highly recommend!
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Posted 1 year ago
Dear CS- In your permanent color line you currently have either black or golden brown…when are you creating a “Brown” or “dark brown” permanent color? Thanks! Simona
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Posted 1 year ago
My hair is the healthiest it has ever been. It looks thicker and healthier after using this product and I highly recommend it. I would not go back to my previous shampoos.
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Posted 1 year ago
My hair looks soft, smells great!
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Posted 1 year ago
Interesting to touch up hair color the way women did it for centuries.
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Posted 1 year ago
I love this shampoo it has made such a difference to my hair.
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Posted 1 year ago
This hair treatment is good. It works well for the hair and it treats it with quality.
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Posted 1 year ago
Thank you so much within a week there were no greys on my head the greys were so many on my edges I used to wear a band to cover them now I'm free how wonderful to walk in town without a band to cover it.
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Posted 1 year ago
Good for spreading hair oils evenly throughout :)
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Posted 1 year ago
It is a very good product, gives a good coverage, but needs to keep it for little longer for better color before washing
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Posted 1 year ago
I am Indian. I had dark black hair when I was younger, much of which is gray currently. I tried Mayraki gray coverage permanent hair color dye shampoo. It's on the expensive side, but I was looking for something without much chemicals. Unfortunately, it did not work AT ALL. Not a single gray hair was covered. It's expensive and was a waste of time and money. I sent pictures of my still gray hair to the company and am waiting to hear.
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Posted 1 year ago
What an horrible product and even worst customer service . For starters my hair is virgin no chemicals really healthy and long . I’m always trying new stuff to make my hair shinny or healthier so I order two packages of the keratin and she shampoo . I used it as directed and it burn my scalp and my hair I had to cut few inches . I send an email to rerun the product and after 4 days they answered me with the excuse that they do not accept returns if is because I didn’t like my results that I should used as directed ( I did ) they were so rude and condescending . Stay away from this product it is not natural as they said the odor tells you otherwise . Don’t spend your money on this .
Helpful Report
Posted 1 year ago
Terrible company, avoid at all costs. Here's what's happened so far to me: August 13, 2023 -- I place my order and get an email confirmation that it went through. August 19, 2023 -- I realize that I have received absolutely zero updates about the status of my order, no tracking number, etc. And then I also come across the TrustPilot and Better Business Bureau complaints, so I immediately e-mail the support e-mail for Mayraki requesting cancellation and full refund. I get an auto response confirming they received the e-mail. August 20, 2023 -- I receive an email from the co. saying "your order is about to ship" -- with a USPS tracking number. When I click tracking it says "pre-shipment, USPS awaiting package." I immediately send back another e-mail to Mayraki pointing out that I had already requested cancellation and refund on August 19th. I get another auto-response, and they totally ignore both the original e-mail requesting the cancellation and the follow-up. August 21, 2023 -- I get an official document from USPS that confirms that, as of August 21st (two full days AFTER I e-mailed to request a cancellation and refund), the package is still in "pre-shipment" and says "USPS awaiting package." So it's clearly NOT too late for them to just cancel the whole order and refund my money. August 22, 2023 -- I finally receive an email back from Mayraki in response to my original e-mail requesting cancellation, and it says "We are sorry for the delay and inconvenience. We have checked with our warehouse team, and we have found that your order has already been shipped. However, we would like to offer you the option to return the product for a refund once it is delivered to you. We will provide you with a Return Merchandise Authorization  and process the refund as soon as we receive the product back." This is totally unacceptable and absurd. I've escalated the matter with PayPal.
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Posted 1 year ago
Just horrible customer service and product. My hair thinning and falling out in bang area smh, it’s like pulling teeth getting a refund been waiting on this 2 wks and I spent over 140 altogether have not gotten a refund or shipping paid reimbursement anything, just a ticket pics before and after using their product you see no bang
Mayraki 1 star review on 13th August 2023
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Posted 1 year ago
Mayraki is rated 4.2 based on 315 reviews