Halloween HQ Reviews

4.1 Rating 263 Reviews
75 %
of reviewers recommend Halloween HQ
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Phone:

(0)1800 911 842

Email:

jfreeman@partyhq.co.uk

Location:

Exe BoxMatford ExeterDevonUnited Kingdom
Exeter
EX2 8FD

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Anonymous
Anonymous  // 01/01/2019
The delivery was very quick and response to a change of address was dealt with extremely quickly and professionally
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Posted 8 years ago
I had a last minute panic for a costume, I thought I had missed out, however, The Halloween HQ were amazing. Lots of variety and next day delivery, fantastic! Once the costume arrived I was so pleased with the quality. Couldn't recommend them enough. I know where I'll be going next year!
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Posted 8 years ago
Very happy with my purchase and especially delivery time. Spot on on both points. 10/10
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Posted 8 years ago
I ordered a costume late in the evening and it was delivered in recorded time within 48 hours. I received texts updating me on the delivery time and even narrowed the delivery time to an exact hour so I was not sat in all day waiting. Excellent experience
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Posted 8 years ago
I was extremely disappointed with my order. It arrived on time on Tuesday 27th October but on opening two items of the costume were missing. I ordered a Baby Women's Adult costume which should have contained a bonnet, dress and pantaloons. The only item in the package was a dress. I have tried on numerous occasions since Tuesday to contact Halloween HQ in Ireland by phone and email and have not got a reply. I would not recommend buying online with Halloween HQ.
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Posted 8 years ago
Dear Jennifer, Thank you for your email. Please note that I sent you my email yesterday . I am sending you back by post the dress which I purchased as it doesn't suit me and looks different in the picture. I wish to be refunded for this item. Please let me know if you need my details for sending the money back. Looking forward to hearing from you in the near future. Yours truly, Hanna Trotsenko
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Posted 8 years ago
received my costume today, it is what i expected it to be, the harlequin outfit, i noticed that the white part for the skirt has what looks like tan marks on it. i find this very bad you your part, i didn't pay for a used, stained item.
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Posted 8 years ago
Still waiting on the costume child is not happy
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Posted 8 years ago
It was a though the jacket I ordered had been drenched in petrol when I got it , material not great for the price either . On the bright side delivery was relatively quick and the product was close enough to what I was hoping for
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Posted 8 years ago
Absolutely brilliant service. Everything (2seperate orders) arrived together the next day.
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Posted 8 years ago
I got my costume in record time. And i love it. emails kept me updated of the progress of Very impressed. Thank you!
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Posted 8 years ago
Good website, quick delivery with tracking available. Prices reasonable too, thanks
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Posted 8 years ago
Still waiting delivery of a costume I ordered on friday and tomorrow is Thursday so the next day delivery was false advertisement! And also the costume I ordered came up out of stock so I picked another but d emails says the original costume is coming so to be honest I don't even know which 1 is goin to be delivered!
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Posted 8 years ago
The service was fantastic. The costume arrived within 2 working days and there were constant updates on its dispatch. Also it gave me a very specific time for delivery which was much appreciated. Joy
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Posted 8 years ago
Good costume! Knee highs are fairly light but still look good! Tight fitting but stretchy ....if you're a larger chested lady it will be a bit revealing without something under it ..and jacket is a little tight when fastened but is fine open , But love it! It's fun and colourful :) A1!
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Posted 8 years ago
Quality very good and delivery very prompt. They are a little pricey but service is very good.
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Posted 8 years ago
Not happy as my halloween costume came on the 27th of october 2015 and it was missing its headpiece off my costume and it says on the bag it was included i paid a fair anout of money for this and halloween is in 4 days and need the costume for it
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Posted 8 years ago
So happy excellent service quality of this costume is fantastic everything down to the tights in it only need boots and such a reasonable price very happy lady
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Posted 8 years ago
Very happy with the delivery packaging very good speedy delivery, and my wife and myself were delighted with the quality of the costumes, so take a bow Halloween HQ .
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Posted 8 years ago
Your courier has given my package to a person who has nothing to do with myself and I have never been informed that the package has been delivered. I expect this to be resolved soon and to have my items today as said on your website. As i expect the products to be good, the service has certainly let me down.
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Posted 8 years ago
Halloween HQ is rated 4.1 based on 263 reviews