“I love that whenever I call I get to speak to an actual human. Those women are always super helpful and knowledgeable and ready to answer any questions. I love the quality of the product and recommending them to my client. I love the packaging. I have a little five station Salon, with eight girls who share the space and we all love Halo.”
Hello Diana!
Thank you for your wonderful review! We’re thrilled to hear that our team has been so helpful and that you love the quality of our products. It’s great to know that you and your salon crew are enjoying Halo Couture. Your support and recommendations mean everything to us!
“LOVE my hairpieces! The only reason I didn’t give a 5 was that my newest one was quite a bit lighter than I expected based off of the Balyage 18” piece that I purchased in June.”
Hello Gorgeous,
Thank you so much for your lovely review! We’re delighted to hear you love your Halos. We understand it can be surprising when shades differ, and we appreciate your feedback on this. Your satisfaction is our priority, and we're always here to help should you need any assistance. Please reach out to us at info@halocouture.com with any concerns.
Hello Beautiful!
We’re over the moon to hear you loved the original halo and that the color was just right for you! Thank you for sharing your experience, and we hope you continue to shine with your Halo Couture Extensions!
Hello Gorgeous!
We’re so happy to hear that you and your clients love the quality of our hair! Your feedback truly makes our day. Thank you for choosing Halo Couture, and we can’t wait to keep providing fabulous hair for you and your clients!
Hello Beautiful!
Thank you so much for your kind words! We're so happy to hear that you loved our product and that the delivery was seamless. Your satisfaction is our top priority, and we truly appreciate your support!
Hello Beautiful!
Thank you for your wonderful review! We’re so happy to hear that you received your order quickly and love the quality of our hair. Your satisfaction means everything to us!
“I ordered a #2 it was odd color, didn’t match swatch. The color was just kind of greenish. But the service I got was good but they sent out the same thing. I think you need to pull that whole batch. I finally had to get a #1b but it really didn’t match great it was a little too dark, but hopefully it’ll blend.”
Hello Babbette,
Thank you for sharing your experience with us. We apologize for the issues you've faced regarding the color mismatch. We take your feedback seriously and will look into this matter further. Your satisfaction is important to us, and we definitely want you to find the perfect match. Please reach out to us at info@halocouture.com if there’s anything else we can do to assist you. We're here to help!
Wishing you a wonderful day!
Hello,
We sincerely apologize for the experience you had with our customer service and the hair quality. Your feedback is invaluable to us, and we want to make things right. Please reach out to us at info@halocouture.com, and we will do our best to resolve your concerns. Thank you for bringing this to our attention, and we hope to hear from you soon.
Wishing you a great day!
Hello Gorgeous!
Thank you for the amazing review! We're overjoyed to hear that you love our hair extensions. Your satisfaction is our top priority, and we can’t wait to see you shine with your Halo Couture Extensions!
“Tanya is the best at Halocouture. She’s been extremely helpful and has made my experience an amazing one with Halocouture. My clients love the products. It’s refreshing to see this kind of customer service and support”
“I had some issues with the product leaking, but Halo Couture customer service was amazing! They sent replacements immediately with no questions really! Thank you for being an excellent company!!”
“The order came sooner than expected, client was thrilled about the quality of the hair as well as how lightweight the halo felt. Color matched perfect, quality of the hair is top tier. The wire is also durable and lightweight and the size is easily adjusted.”
“After receiving the bang extension, I was not happy at all with what it was after the price I spent. I’ve gotten the halo extension and the pony and was fine with them, so I thought the bang would be good. NOPE! They should only charge $25 for how it was made. Thin”