Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

92 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Tell us how Hanro - Official UK Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and fabulous quality product.”

Helpful Report

Posted 6 years ago

“Lovely cotton nightdresses promptly delivered .”

Helpful Report

Posted 6 years ago

“Prompt, quality service.”

Helpful Report

Posted 6 years ago

“Excellent quality piece which l have been buying for a long time.”

Helpful Report

Posted 6 years ago

“i had to call customer service a couple of time. completely satisfied. parcel arrived quickly. the trousers fit well. they are very nice. i did not really like the ribbon stripe down the sides since is puckers up when sewn to a stretchy fabric. overall OK.”

Helpful Report

Posted 6 years ago

“A very pleasant and easy to use website. Ordering and delivery were smooth and on time and the items were well packaged with not too much plastic. I have phoned in the recent past with queries about sizing/availability of items and the staff were really helpful. And, as always, lovely quality products.”

Helpful Report

Posted 6 years ago

“Very acceptable always a good fit Dr Marjorie Ziff”

Helpful Report

Posted 6 years ago

“I have worn Hanro underwear for many years as they are superbly comfortable. The designs are good and the material never fades no matter how many washes items go through. In short, I do not choose to buy other makes.........why would I?”

Helpful Report

Posted 6 years ago

“Easy to use , clear and responsive.”

Helpful Report

Posted 6 years ago

“Lovely Item: just the right amount of padding: Great fit: Good quality; Excellent Price”

Helpful Report

Posted 6 years ago

“I've been a Hanro fan for years. Lovely designs, excellent fit and luxurious fabrics. I've just refreshed my underwear drawer and it's bliss!”

Helpful Report

Posted 6 years ago

“Excellent product, nicely wrapped and arrived as promised.”

Helpful Report

Posted 6 years ago

“I had a wonderful shopping experience at HANRO online store. It has a great choice and wide range of real Luxury if you are looking for something special in men’s and women’s clothing. It really is something special. I would definitely shop there again. I like!!!”

Helpful Report

Posted 6 years ago

“Great service and really helpful telephone staff, a pleasure to deal with you and I keep looking for excuses to buy things!”

Helpful Report

Posted 6 years ago

“THE very best quality. I love this brand; worth every penny”

Helpful Report

Posted 6 years ago

“Great product, outstanding service”

Helpful Report

Posted 6 years ago

“Excellent customer service! One item was out of stock and being in the clearance category they couldn’t reorder so they refunded me immediately. I found a replacement that I liked and asked them if they could amend my order. They replied very quickly by email, they advised me to place a new order and they waved the shipping and sent all items together in one package. Such a brilliant and responsive customer service. I will definitely order again. Needless to say their products are amazing - very high quality and well made.”

Helpful Report

Posted 6 years ago

“always the highest quality cotton underwear, and speedy service”

Helpful Report

Posted 6 years ago

“Bought as a present I’m sure they will love them. Quick and easy to order and fast delivery.”

Helpful Report

Posted 6 years ago

“really helpful staff over the phone and very prompt beautifully wrapped delivery”

Helpful Report

Posted 6 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews