Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

91 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Tell us how Hanro - Official UK Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service; well packed, website easy to use .”

Helpful Report

Posted 4 years ago

“I am happy with the cooperation. Every step of my order went to my satisfaction . I will recently proceed with a new order.”

Helpful Report

Posted 4 years ago

“Very nice bra and Very comfortable. I would definitely recommend it. Will purchase in another colour for sure. Definitely my favourite brand now I’ve found it.”

Helpful Report

Posted 4 years ago

“Highly professional staff”

Helpful Report

Posted 4 years ago

“Very. Happy with service. Top comfortable and nice and soft also fits well”

Helpful Report

Posted 4 years ago

“Good Service. Parcel arrived promptly and well presented. Thermal vest and leggings fit well and feel nice next to skin. Lovely fabric and nice design. Worn leggings under jeans on cold days which made big difference and were extremely comfortable.”

Helpful Report

Posted 4 years ago

“Website easy to use. Product excellent as always.”

Helpful Report

Posted 4 years ago

“Great service.”

Helpful Report

Posted 4 years ago

“Quality of cotton is remarkable and so pleased to have found UK website supplying it.”

Helpful Report

Posted 4 years ago

“Goods arrived well packed within a week. No complaints.”

Helpful Report

Posted 4 years ago

“I could find most of the items with ease apart from the silk wool vest that I have bought in the past. Delivery was quick. i was happy with the service as usual.”

Helpful Report

Posted 4 years ago

“I ordered online and all was very efficient. The goods came the following day.”

Helpful Report

Posted 4 years ago

“I received the underwear fairly promptly unfortunately I had to return them as they were on the small side and have requested the same underwear but in a larger size - I am still waiting for my replacement. My score would have been 'very good' if the postage was cheaper or free including the return postage.”

Helpful Report

Posted 4 years ago

“Sorted out quickly and happy with goods but not with delivery service as not possible to collect parcel and time slot given as 9 to 5pm for redelivery”

Helpful Report

Posted 4 years ago

“I wish I had realised that the box marked "minimal packaging" meant unboxed, especially as some of the items were intended as gifts. Perhaps you could make this clearer on your website.”

Helpful Report

Posted 4 years ago

“Very efficient service”

Helpful Report

Posted 4 years ago

“Very nice garments, very nice peope”

Helpful Report

Posted 4 years ago

“The service is efficient and very quick”

Helpful Report

Posted 4 years ago

“Your garments are expensive but satisfyingly comfortable. However, the yoga pants I received from you are far too large despite my having checked the size guide and ordered what I thought was the appropriate fit. This was disappointing.”

Helpful Report

Posted 4 years ago

“Speedy delivery , great quality . It is a pity the website can’t search by size , all sizes always come up so you have to go into each item to see if your size is available.”

Helpful Report

Posted 4 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews