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Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews

91 %

of reviewers recommend Hanro - Official UK Store

Company Reviews

Product Reviews

4.6

Based on 755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer advice re orders and deliveries is very responsive - thank you Beth! I find the website a little frustrating as all the sizes/colours etc don't always show immediately - maybe that's a tech issue? Love the quality, loyal customer of many years!”

Posted 4 years ago

“User friendly. Could show more products (the traditional ones as well)”

Posted 4 years ago

“Thanks.I recieved items,but it's a litlle hot here in Japan. So I must wait for wearing them”

Posted 4 years ago

“You offer a prompt service”

Posted 4 years ago

“I find it strange that you do not have a paid returns system. Otherwise all good.”

Posted 4 years ago

“Product is good if not expensive”

Posted 4 years ago

“The shopping experience was good and straightforward. I ordered 5 pieces of a certain item. The only blip was that they came in two different packaging. It made me wonder if they were from two different batches.”

Posted 4 years ago

“Hi I used Gabri sleep wear and Robs for many years and wish you make Robs for in between seasons thicker fabric . Thank you”

Posted 4 years ago

“This nightdress is extremely comfortable.”

Posted 4 years ago

“Very good service and products”

Posted 4 years ago

“EVERITHING WAS PERFECT , WE JUST HAVE TO RECEIVE THE BALANCE ORDER .”

Posted 4 years ago

“Quick service . Thx”

Posted 4 years ago

“Great service, lovely products I do think that returns should be free of charge.”

Posted 4 years ago

“Great service from Hanro and beautiful products. The delivery company could improve its service though. They made no attempt to deliver to my address and just dropped the package at a collection point.”

Posted 4 years ago

“Lovely soft underwear including bras”

Posted 5 years ago

“Very pleased product and quick delivery”

Posted 5 years ago

“As usual the quality of the fabric and garments were excellent.”

Posted 5 years ago

“Excellent merchandise over many years. Surprised that website felt a bit clunky. Photos could be higher resolution. Had a query after ordering and that was dealt with 110% on the telephone.”

Posted 5 years ago

“Clear website, delivery a bit slow”

Posted 5 years ago

“Lovely soft pyjamas, as always from Hanro”

Posted 5 years ago

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Hanro - Official UK Store is rated 4.6 based on 755 reviews