Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

91 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Tell us how Hanro - Official UK Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the store really easy to use, and love that there are so many images of the products. I usually access on my iPhone and my only slight criticism is that when you select a colour, it is not easy to see which sizes are in / out of stock. Products came beautifully wrapped and feel luxurious to wear.”

Helpful Report

Posted 5 years ago

“Good quality items as I expected. It would be better if more pure cotton items available.”

Helpful Report

Posted 5 years ago

“Lovely quality products, thnk you. Efficient delivery, however there was a stock issue and I received 2 out of 3 products I ordered.”

Helpful Report

Posted 5 years ago

“Easy to use found what I was looking for”

Helpful Report

Posted 5 years ago

“This would have been 5 stars but I feel a free returns service needs to be put in place.”

Helpful Report

Posted 5 years ago

“I have ordered lingerie and nightwear. Very good quality fabrics and very comfortable. Have given rating ‘good’, not ‘very good’ as the style of the long nightdress I ordered is not particularly flattering.”

Helpful Report

Posted 5 years ago

“Nightdress lovely, however, the smell when unwrapped was almost musty. I hung it up to allow fresh air to circulate but even after 3 days still smelt so had to wash it. For such an expensive item very surprised this was an issue.”

Helpful Report

Posted 5 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews