Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews
91 %
of reviewers recommend Hanro - Official UK Store
4.6
Based on 755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Hanro - Official UK Store Reviews
Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Tell us how Hanro - Official UK Store made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
It was a pleasure to deal with the online site and just wish one or two items had not sold out and I do hope that there might be more widespread and further discounts in the future. As I am a loyal and long-standing customer of Hanro, I am delighted to be able to order online now.
Helpful Report
Posted 4 years ago
It’s faster than I expected!
Helpful Report
Posted 4 years ago
Have received my long black yoga pants which are so comfortable. The service from order to delivery was extremely efficient.
Helpful Report
Posted 4 years ago
Hanro goods are AWAYS superb. The delivery company was ********useless! I know we live in the sticks, and get everyone else’s parcels.- too many east Europeans generally deliver out here, won’t take directions, usually drop goods and run. First time this has happened with Hanro goods though, and taken elsewhere!
Helpful Report
Posted 4 years ago
The products are lovely, and I was pleased with the packaging. Ordering off the website was frustrating though as even though I searched with filters, the results would offer products that were out of stock. If that issue could be fixed, I'd be keener to buy online again.
Helpful Report
Posted 4 years ago
My order is always processed quickly and efficiently and the order arrives within the week. The Hanro seamless range of underwear is extremely good quality, very comfortable to wear, lasts for years and still looks good.
Helpful Report
Posted 4 years ago
I have been lucky enough to have discovered Hanro years ago and I love the quality of their fabrics, coupled with simple stylish design they are a joy to wear. Service fab and and this year with I'm purchasing gifts for younger members of the family to inspire the next generation to enjoy the sublime textures and quality of Hanro clothing - and Hanro clothing thought delicate lasts for years so worth every penny. Best wishes for the holiday season
Helpful Report
Posted 4 years ago
Love your products. Very high quality, no competition.
Helpful Report
Posted 4 years ago
Fantastic that Hanro is now so readily available in the UK. My dealings with Hanro UK more than match up with their products. Outstanding service with an outstanding product. Thank you Hanro UK.
Helpful Report
Posted 4 years ago
Easy to use on line. I made a mistake and when I phoned immediately it was corrected. Impressive. Have used company before as goods are very good quality
Helpful Report
Posted 4 years ago
Order placed without any issues and an overseas delivery received within the week.....great
Helpful Report
Posted 4 years ago
I could find most of the items with ease apart from the silk wool vest that I have bought in the past. Delivery was quick. i was happy with the service as usual.
Helpful Report
Posted 4 years ago
Thank you Fabio
Helpful Report
Posted 4 years ago
Always excellent service, beautifully packaged and garment quality as expected from this company
Helpful Report
Posted 4 years ago
Much improved on line experience and fast delivery
Helpful Report
Posted 4 years ago
gorgeous products ..delivered quickly .. beautifully wrapped will use again thank you ..
Helpful Report
Posted 4 years ago
I ordered online and all was very efficient. The goods came the following day.
Helpful Report
Posted 4 years ago
Very quick and correct delivery ! Happy customer 🤗
Helpful Report
Posted 4 years ago
Arrives quickly and very nicely packaged
Helpful Report
Posted 4 years ago
So fine and light. Fits beautifully, and keeps me warm without feeling bulky.
Helpful Report
Posted 4 years ago
Hanro - Official UK Store is rated 4.6 based on 755 reviews