“I've been with HH for more than 10 years. They consistently respond to any queries I may have which is comforting. This is a very well run business and I have had many successful pet-sits over the years. Their customer service deserves 5 stars.
The only issue I have is not with HH Management but with some people who put up a listing for pet-sitters and fail to respond to messages. If there is some way that HH could advise Pet owners that it is polite to respond and/or take down their listings when they have found a sitter, that would be ideal.”
“Any queries are very promptly answered. Staff are very polite and patient when I ve had IT problems and I ve had some great experiences making new friends and exploring new towns and environs. I often refer people to check out the site.”
“This is the best for house sitting in Australia!
As a new beginner house sitter, I found the most available homes easily and quickly on Happy House Sitters!
Compared with another website, Trusted House Sitters that I also paid to use, which is more expensive, more difficult, and complicated to use, has more competitors, and fewer available houses, I highly recommend Happy House Sitters works best in Australia over others, because it's very easy and simple to use. I can pay less and get more available beautiful homes.
Besides, based on my own experience, most of the homeowners here on Happy House Sitters are very friendly to me, they are not picky as I had contacted Trusted House Sitters which always declined my applications, but here at Happy House Sitters, many homeowners respond and make the confirmation with me quickly.”
“We have had about 5-6 very enjoyable experiences & have another booked for next year which we are looking forward to. Appreciate the daily updates & have had quick response when there has been a problem.”
“Hi There. We went to upload a picture of ourselves and once we chose the image from the desktop, the thumbnail didn't show our whole photo. We could move the photo around but not scale it to fit us in. We thought we might have to resize the image and re-upload. Nowhere on the webpage does it say the image will be resized. I just took a chance and pressed upload and the site resized the image.
It wasnt clear that this would happen so this might help it more clear for others.”
“Have been a Happy House Sitter for many years now & "Happy House Sitters" have been a wonderful platform/website to find suitable homes & pets to sit in Australia.”
“I have found Ruth & Happy House Sitters Team excellent any time I have needed to speak and have things clarified.
The website is really easy to navigate.
My only concern, not for me, but for people needing/reaching out for House Sitters, is the number of times people who have committed to a House Sit ‘cancel’.
I understand there is extenuating circumstances ‘ sometimes’, but I ‘believe’ it is related to persons booking many House Sits then cancelling when they get ‘back to back’ or longer sits etc.
As this is a ‘Life Style’ now for so many people.
As I hope, when I retire it will be for me.
I don’t know the answer re policing this.
Maybe reviews…I don’t know.
But I think it is something to perhaps think about navigating.
Kind regards,
Loretta Bourke
0437944208”
“The website works well and I haven’t had any problems communicating through the links.
However this is my second year of membership and once again I have not found a sit for September. One homeowner had found another sitter. Another one did not reply at all to either of my 2 messages.
I also did not find anything suitable in my 2021 attempts. Disappointing. I have found great homeowners through another website so will likely not renew again.”
