Happy Little Soles Reviews

4.9 Rating 4,384 Reviews
98 %
of reviewers recommend Happy Little Soles
4.9
Based on 4,384 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
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01726 882286

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Anonymous
Anonymous  // 01/01/2019
The insoles in the wellies keep coming out of the wellies and moving while wellies are on.
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Posted 3 years ago
Would have preferred to be able to check out as guest.
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Posted 3 years ago
These are lovely wellies but unfortunately they are not wide enough for my sons feet
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Posted 3 years ago
I paid for next day delivery only to find the shoes in the box were not the size I ordered. Disappointing for my first shopping experience but delivered on time and free returns. I will try again but won’t pay extra this time.
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Posted 3 years ago
Het is zo jammer dat we nu al een aantal keren, ondanks precies meten, een veel te grote schoen hebben ontvangen. Het blijkt voor ons blijkbaar erg moeilijk te zijn, helaas.
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Posted 3 years ago
Hello unfortunately the boots were too big so I’ve sent them back and am still awaiting my refund. The product was lovely though
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Posted 3 years ago
Order received promptly so in plenty of time for the start of the new school term. After just 1 days wear my son developed a blister (never ever had this problem) and it still won’t heal. Won’t order again online as definitely need to see/feel shoes beforehand. Very disappointed.
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Posted 3 years ago
The delivery was quick although no email so I didn't receive a confirmation of my order. I was also disappointed that they seem wide and I specifically ordered these as supposed to be a narrow fit.
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Posted 3 years ago
Unfortunately one pair of shoes was out of stock and it was not possible to pick different one to be delivered within one shipping cost. Although my mobile was filled in my account it was not printed on the address label so I had to contact delivery company to agree delivery date and time. Also I have received no email about delivery as my mail address was not handled to delivery company.
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Posted 3 years ago
Jeg synes hjemmesiden med størrelsesangivelse er svær at finde ud af, fik bestilt en forkert herrestørrelse, som jeg er i gang med at sende retur.
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Posted 3 years ago
Our only negative is we had to pay return costs to do an exchange which made it very expensive for 3 packaging costs
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Posted 3 years ago
Shipping from UK to Netherlamds took almost 2 weeks. Track&trace number is not valid anymore once the package leaves the UK so I nor the customer service could trace the package. Luckily it arrived safe.
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Posted 3 years ago
The shoes I had ordered are both great however I had an issue with the delivery. You did not include my telephone number on the package so the courier service was not able to contact me when he wanted to deliver it. When I was waiting for few days and got no package yet, I tried to track it via link provided. I found out which company is the contracted courier service for Royal Mail in Slovakia and contacted them. I found out the package was fortunately still in a depot so I went there to pick it up otherwise it would return back to the UK in few days.
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Posted 3 years ago
I never received an email when my items were dispatched, as stated on my order confirmation email, & wondered when I'd take receipt, considering the Covid situation.
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Posted 4 years ago
Lovely Shoes and good sevice. But not at all barefoot as i understod all Shoes on the website to be. So Unfortionetly i Will not be shopping again as i am trying to only provide My child with barefoot Shoes.
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Posted 4 years ago
Refunded when there was a sizing issue. There was a bit of back and forth over the refund though as the postage costs weren't refunded in the first instance.
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Posted 4 years ago
Nunca supe el tiempo aproximado o estimado para recibir mi pedido, cosa que considero una información indispensable en cualquier compra online. Las botas y zapatillas no son tan flexibles como esperaba según la descripción.
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Posted 4 years ago
Great barefoot shoe range which I I have used for last three years . Have had some problems in the past with items missing from delivery but this was sorted out satisfactorily . Shame that I experience further problems with missing refunds for returned items as it just takes up time to do all the communications to sort it out . Hope it goes smoothly next time
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Posted 4 years ago
The shoes are too big, for the size they should be (had my daughter measured and she is that size, and wearing a pair of vivos in that size currently). I wish I could have an exchange without having to pay for postage for the new pair, because now she will have sandals going into autumn winter.
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Posted 4 years ago
I had to take a risk and order shoes online as i couldn't find any for my son locally. He has wide and deep feet and the description and measurement in cm helped me to decide on a good pair for him.
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Posted 4 years ago
Happy Little Soles is rated 4.9 based on 4,384 reviews