Happy Hot Tubs Reviews

4.9 Rating 133 Reviews
98 %
of reviewers recommend Happy Hot Tubs
4.9
Based on 133 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Happy Hot Tubs 5 star review on 29th January 2024
John Scivier
Happy Hot Tubs 5 star review on 23rd April 2022
Gary
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
4
Anonymous
Anonymous  // 01/01/2019
The two fitters are fist class the installing was painless for me as I was in the kitchen making coffee while they wear batting the winter elements.first class job
Helpful Report
Posted 4 years ago
We love our hot tub & wouldn’t be without it. We only called into the Botley/Hedge End showroom to buy a filter for our inflatable lay-z-spa & then started chatting to Michael. He was v friendly, informative & helpful & even gave us a pack of waterproof playing cards. We went away & thought about it & then returned the next day to purchase the Propel Model & we have never looked back....it was the pack of cards that sealed the deal 😄
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Posted 4 years ago
Just popped into the branch in Fareham to pick up some Aqua Silk shock gems for my hot tub. Spoke with a lovely lady called Chloe who couldn't have been more helpful and knowledgeable about the products they were providing. 5 star service from a 5 star company. Thank you Chloe, keep up the great work.
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Posted 4 years ago
I only went into happy hot tubs to buy some chlorine tablets but tim the manager treated me as if i had spent thousands of pounds ! so i must say if ever i do need to buy another tub i would certainly buy one from them as the service i received was second to none ! Good old fashioned service .Chris .Adams .
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Posted 4 years ago
I was purchasing the hot tub as a surprise for my son & family from start to finish Mark and his team were brilliant and managed to keep it a secret working with a timeframe for when my son was away for 2 days. Great teamwork and the lads who installed it. Thank you all.Brillian recommend your company to everyone.
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Posted 4 years ago
Mark was fabulous - very knowledgeable with great advice. Good prices too !!
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Posted 4 years ago
Thank you so much for the recommendations. Super service from Mark.
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Posted 4 years ago
We have changed our old hot tub to a smaller one, just perfect for the two of us. Really pleased with it. Delivery and collection was not easy for the men, as they had to go through our neighbours garden (with their permission of course) but they managed it perfectly. Couple of hiccups with chemicals and spare filter but this was soon sorted with no problem.
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Posted 4 years ago
Service is amazing ! Bought my hot tub from them a couple of years ago and its been great. Hot tub needed some attention and they were there next day to fix. Working great again. For after sales service they are the best and very happy i bought from them to begin with too.
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Posted 4 years ago
Easy delivery, great product and good customer service. Fab for parties.
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Posted 4 years ago
We could order chemicals for our hot tub on line, but choose to go to Fareham from Basingstoke as the service is so good. Chloe is always helpful, knowledgeable and cheery. She is always on hand to give advice on the latest products and our hot tub has been much better behaved since taking her advice! Great range of products & when the time comes to up date our tub, we’ll definitely be visiting this store & in the meantime, will continue to visit for our chemicals etc. Thankyou for great service.
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Posted 4 years ago
I don't normally leave feedback , but the service I received was exceptional, I purchased the hot tub over a week ago . The purchase was made easy by Micheal at Happy Hot Tubs at Hiller garden centre, delivery on time . Easy install. We ordered the hand rail which had part missing dealt with very quick & good response. Hot Tub up and running couldn't be more pleased. I would have no hesitation in recommending this company .. well done
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Posted 4 years ago
Fantastic service and experience all round. After just popping into the Fareham branch to 'look' we came away having purchased a hot tub! Delivery was fast and efficient - the delivery men were lovely, and ensured the hot tub was set up in the desired location and with the seats facing the way we wanted. I couldn't recommend this company more highly for your hot tub needs.
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Posted 4 years ago
We needed a new Hotsprings hot tub drain adapter and our own supplier couldn't help, directing us to a garden centre ( very much doubt any garden centre has american threaded hose connectors). Went online and google showed happy hot tubs had them - it turns out they import them specially. Bristol should take note. Ordered at 4pm Friday, arrived 10am Saturday and hot tub draining, great service and exactly the right product. Thank you.
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Posted 4 years ago
Accurate name Happy shopping at Happy Hot Tubs
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Posted 4 years ago
We visited Happy Hot Tubs at Mappleborough Green Garden Centre to get advice on our hot tub maintainance, I cant speak too highly about the help and professionalism shown by Mark and Luke. We can recomend them as they sorted out or chemical issues and have some great tubs on offer.
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Posted 4 years ago
We bought our hot tub after a visit to the Fareham store speaking to the very knowledgeable Chloe before we had even bought our house. As completion got near we spoke to Chloe again and she got us an excellent deal on the model we wanted and delivery was very flexible. The hot tub was delivered as promised to a temp spot but soon after we got it move for free to its permanent home. That was quite hard as it involves several steps but it was done with no fuss. The after care has been great we got advise from Chloe and we can now enjoy the new purchase without any worries. But we also know if we get stuck we can just visit the store or call they will do their best to help. We spent a very happy New Years Eve in the hot tub watchIng the fireworks along the coast. Amazing experience thank you Happy Hot Tub. Ps we think Chloe is amazing if you haven't already spotted that.
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Posted 4 years ago
Cannot recommend this co highly enough especially Chloe! I ordered the wrong size in error and they have bent over backwards to assist me in the return and re delivery of the correct one!!
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Posted 4 years ago
I've been a hot tub owner for nearly there years and I'm a great believer in value for money and great service this is why I always use happy hot tubs for my chemicals and assesories which makes me happy. The staff are very helpful and polite I would highly recommend happy hot tubs to any hot tub owner.
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Posted 4 years ago
We’ve had our Hot Tub for about 7 months and love it. We bought it from Happy Hot Tubs and had excellent service. Recently we had a problem with cloudy water and I popped into the Ferring store and had a chat with Lionel Harman he gave me fab advice and following it our water is sparkling and clear once again. Thanks Lionel 👍🏼
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Posted 4 years ago
Happy Hot Tubs is rated 4.9 based on 133 reviews