Harrison Cropper Reviews

Name: Harrison Cropper
Rating: 4.84

4.8 Rating 848 Reviews

97 %

of reviewers recommend Harrison Cropper

4.8

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01995603037

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Harrison Cropper 5 star review on 19th March 2022

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a lampshade which was the wrong fitting and was damaged on delivery however from getting in touch with them they rectified it immediately and sent a new perfect one out. The customer service was easy polite and friendly; couldn’t ask for any more. Definitely recommend this company. Thank you so much”

Helpful Report

Posted 3 weeks ago

“Faulty cushion cover, sent a few emails to finally get a reply but have been back and forth via email since the end of August, customer service and communication aren’t good. Wouldn’t shop here again or recommend to a friend”

Helpful Report

Posted 1 month ago

“Although I like the item which I finally received after it had been sent around the country the customer services for this company is nonexistent. I messaged twice and never received a reply. I am always suspicious when there is no contact telephone and that was justified. Use this company with extreme caution because if you have a problem they don’t want to know.”

Helpful Report

Posted 2 months ago

“Appalling. Avoid avoid avoid. I ordered 2 lampshades which were not the correct colour and returned them (returns are at customer cost). I have photographic proof of return via Royal Mail. I have sent emails to Harrison Cropper with return evidence, with no reply. I have contacted them via their website about it, without a reply. I have called and left voicemail messages with my contact details, without a reply. The return was in August and it is now December and I still do not have a refund or the courtesy of a reply. This is disgusting customer service and I would strongly dissuade anyone from using Harrison Cropper.”

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Posted 10 months ago

“The lampshade I ordered is beautifully made and better than the online images. It arrived in good time, well packaged in a rigid box. I am very happy with my purchase.”

Helpful Report

Posted 11 months ago

“Received the vase before Easter, but it was cracked all the way down the side in two places. I have contacted 3 times and received no response. I will be reclaiming my money through the bank. Don’t order from here, irs not worth it.”

Helpful Report

Posted 1 year ago

“I had no problems from start to finish. Ordered 4 Lampshades and very pleased with them, good quality and exactly what I ordered, came pretty sharpish too. So thank you.”

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Posted 1 year ago

“Great service from start to finish 10/10 for customer service everyone very helpful and delivery drivers were very careful with my goods thank you all”

Helpful Report

Posted 2 years ago

“What an easy online shopping experience. I needed a new lampshade to match an existing one, the colour choice was fab and the sizing as well. I need to replace some other lamp shades and will be back here to buy them.”

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Posted 4 years ago

“Excellent very satisfied”

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Posted 4 years ago

“Professional service and high quality products and would definitely use this company in the future.”

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Posted 4 years ago

“Quality products and a quality service too!”

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Posted 4 years ago

“Excellent products, good communication about delivery which was prompt and products were very well packaged to avoid damage. I’ve had many compliments about the items too”

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Posted 4 years ago

“Easy to do business with, arrived well packaged and when expected”

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Posted 4 years ago

“Good customer service and fast delivery.”

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Posted 4 years ago

“Amazing service. Quick delivery and item well packed.”

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Posted 4 years ago

“Ordered from this company for the first time and found them to be excellent all round. My lampshade was received really quickly and in perfect condition. It was exactly what the picture showed and I am very happy with my puirchase from Harrison Cropper. Thanks”

Helpful Report

Posted 4 years ago

“Very helpful in sorting a problem with an order”

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Posted 4 years ago

“Goods arrived promptly and customer service was great.”

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Posted 4 years ago

“Love my vase well package and fast delivery very pleased”

Helpful Report

Posted 4 years ago

Harrison Cropper is rated 4.8 based on 848 reviews