Harveys Furniture Reviews

1.4 Rating 128 Reviews
8 %
of reviewers recommend Harveys Furniture
1.4
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

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Harveys Furniture 1 star review on 19th August 2022
Anonymous
Harveys Furniture 1 star review on 19th August 2022
Anonymous
Harveys Furniture 1 star review on 12th June 2020
Alison
Harveys Furniture 1 star review on 12th June 2020
Alison
Harveys Furniture 1 star review on 3rd June 2020
John F
Harveys Furniture 1 star review on 3rd June 2020
John F
Harveys Furniture 1 star review on 3rd June 2020
John F
1
Anonymous
Anonymous  // 01/01/2019
Wow they are so different, after recently shopping at the Wednesbury branch my whole view of this company changed, we were served by Jason, who was so down to earth and just let us get on with it, by that I mean no pressure to buy anything, just a friendly greeting and help when we asked, if only other stores were like this they would not scare customers off, prices were very very good compared to other stores , I Purchased a beautiful quality leather 3 seater sofa, and Jason's knowledge was superb, well done Harvey's you just won a customer, i will be back.
Helpful Report
Posted 5 years ago
Woeful delivery service - I ordered a sofa from them which was already in their warehouse to save time. I was given a delivery date of 31/8. Nobody turns up - no messages, no communication. I call them up and the customer services have no idea what happened and dont know when they can deliver. No gesture to give a loan sofa in the mean time -i have to ask for it and they say they it will take a week to deliver loan sofa.. are you kidding me ! horrible service for the price they make you pay.
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Posted 5 years ago
Delivery guys were rude when I pointed out that the legs needed fitting and 2 were missing. Customer service were no better. Eventually sorted, by which time the sofa cushion seemed stretched, almost ready to burst. The 2nd guy who came to do the legs (yes, the first guy came and didn't know that 2 legs were missing) said they wouldn't be interested until such time as it actually splits. Never again.
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Posted 5 years ago
Great service nice staff .very pleased with my sofa x
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Posted 6 years ago
Great service and delivery. Very pleased with my sofa and chair.
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Posted 6 years ago
Good quality sofas. Good price. Too long to wait for delivery
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Posted 6 years ago
Brought 2 sofas and after only 6 months one sofa needs repairs, not at all happy after spending 1,200 pounds on them . My advice don't shop with them
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Posted 6 years ago
Excellent leather suite and when we had a small problem we they could not have been more helpful.
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Posted 6 years ago
Harveys Furniture is rated 1.4 based on 128 reviews