Hearing Direct Ltd Reviews

Name: Hearing Direct Ltd
Address: Unit 4 Nine Mile Water Business Park Nether Wallop, Stockbridge, Hampshire
Rating: 4.64

4.6 Rating 1,051 Reviews

91 %

of reviewers recommend Hearing Direct Ltd

Company Reviews

Questions

Metrics

4.6

Based on 1,051 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0800 032 1301

Email:

gary@hearingdirect.com

Location:

Unit 4 Nine Mile Water Business Park Nether Wallop
Stockbridge, Hampshire
SO20 8DR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returning hearing aid as it is of no use to myself. It is impossible to get it to fit in my ear so no benefit. Very disappointing”

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Posted 6 years ago

“I ordered wax guards they didnt fit i returned them right away along with a note explaining and an empty box of the size that fit. I have no reply no returned money or no wax guards. Not at all happy”

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Posted 6 years ago

“Tried to order a hard-of-hearing phone for my mother in the UK. I am in the USA and the web site would not allow for an order from the USA with "Ship-to" address in the UK. Went in circles with the online help and gave up and bought from another company.”

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Posted 6 years ago

“Purchased AGEEMAC CLA2 VIBRATING ALERT device, great right product for my requirement . 1st one came with a short 🔌 lead to plug into a 3.5mm jack plug. Ordered 3 more , order arrived about a week later 3 devices all missing the adaptor lead,looks like these came straight from the manufacturer and did not have the jack plug lead added,note this lead is stated on the website and is required if you need to connect to an alarm clock.My requirement is different so I was able to adapt the devices but would have been more convenient if supplied as stated”

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Posted 6 years ago

“We haven't placed an order. Sorry X”

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Posted 6 years ago

“Still awaiting delivery”

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Posted 6 years ago

“Unfortunately you sent the wrong size batteries which I didn't realise until I opened the first box whilst abroad so I had to buy elsewhere. My fault as much as yours I suppose.”

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Posted 7 years ago

“I HAVE NEVER BEEN OR WILL EVER BE ON E-BAY SO HOW HAVE I PLACED AN ORDER GET YOUR FACTS RIGHT I STOPPED YOUR E-MAIL BUT STILL I AM BEING PESTERED AND YOU WONDER WHY PEOPLE DO NOT ORDER FROM YOU PLEASE TAKE ME OFF YOUR LIST OR I WILL INFORM TRADING STANDARDS”

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Posted 7 years ago

“Ordered 60 rayovac 312 batteries. Good batteries will last at least six to seven days. Some lasted that long. (the first pack) Threw a hole pack out yesterday, none of them were any good. Since, the others I have used are mostly two to three day batteries. It's Rayovac's problem cause the date to best be used by is 7-20-20.”

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Posted 7 years ago

“I wasnt able to complete my order. I did not receive any confirmation”

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Posted 7 years ago

“Absolutely shocking No batteries have arrived Advised credit was coming...still nothing Will never use or recommend”

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Posted 7 years ago

“No order received yet?”

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Posted 7 years ago

“Ran my credit card overseas and then nothing. May be a sham operation.”

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Posted 7 years ago

“I recently ordered some hearing aid batteries from HearingDirect and I only expected three simple things from my order. Firstly, I wanted the batteries to be mercury free as described. Secondly, I wanted them to be the correct size for my hearing aid. Thirdly, I expected them to be received within a reasonable time. When they arrived, they were NOT mercury free, they were NOT the size I ordered and the took much longer than I hoped to arrive. The whole point of ordering online was for convenience but this was far from convenient as I had to return them and wait a month for a refund.”

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Posted 8 years ago

“Nothing came out & could not use item.”

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Posted 8 years ago

“Ordered 2 items on 4th of December for my wife who is hard of hearing as a xmas gift. Neither item arrived. I contacted seller again 10th. Items allegedley resent on 15th Dec. As yet (23rd Dec) still no items arrived. Looks like Xmas present not happening!!”

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Posted 8 years ago

“Terrible customer care ignore emails and wont provide basic assistance once they have taken your payment. would not recommend to anybody.”

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Posted 8 years ago

“VERY DISSAPOINTED with the Aculife Ear Wax Removal Syringe, total waste of my £5.65, wish I hadn't bothered”

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Posted 9 years ago

“These people just will not stop emailing me despite asking them to do so - I only bought a pack of batteries for someone else and now they want to sell me the world ! PLEASE STOP THESE ANNOYING EMAILS !”

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Posted 10 years ago

Hearing Direct Ltd is rated 4.6 based on 1,051 reviews