Uber Support Reviews

1.1 Rating 1,998 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How do I contact Uber Support?

1 Helpful Report

(3 weeks ago)

You can contact Uber Support by Email, Telephone and Live Chat.

1 Helpful Report

(3 weeks ago)

71.61%

Industry Average

“ Jahara I believe I spelt her name correctly, Was AMAZING!! Thank you Jahara. Amazing customer service. ”

- Anonymous

“ Thank you Sherod ( Oswego NY)You were fast, pleasant and you have a clean vehicle. I would absolutely wait for this driver ( if it is an option)if he had another fare. Thank you so very much for your speedy service ”

- Mylyn Spooner

“ How do raise Complaints uber Toll Free: [ ➒⓿➍⓿➊➍⓿➐➒➊ ] Online complain, 24/7)9040+140-791 ( UBER complaint customer service /credit card/ report Transaction),1800-258-8754 (Report online refund related ⑨⓪④⓪①④⓪⑦⑨①, Online Solution.. ”

- Customer

Uber Support Reviews

Customer Service - Good