Uber Support Reviews

1.1 Rating 2,330 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 2,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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How do I contact Uber Support?

Helpful Report

(5 days ago)

You can contact Uber Support by Email, Telephone and Live Chat.

Helpful Report

(5 days ago)

72.17%

Industry Average

“ After paying more than double amount of money if you provide this kind of service it is not justifiable. ”

- Anonymous

“ Uber has a responsibility to vet its drivers and ensure a safe and professional service, especially for vulnerable passengers on medical trips. ”

- Sarah

“ Mostly in peak hours you will never get a ride. Then why do you boast about your app. Then, drivers keep cancelling.. Horrible service when we require the most ”

- Anonymous

Uber Support Reviews

Customer Service - Good