Uber Support Reviews

1.1 Rating 1,999 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How quickly does Uber Support resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 34% of reviewers feedback is Uber Support resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

71.61%

Industry Average

“ Uber is best company in world.provide cab service with maximum support thanks uber ”

- Suresh solanki

“ So you cannot find a set amount on how much they charge per mile.Their prices go from ten dollars to fifteen dollars to thirty dollars for a one way trip for less than five miles, in one week. If a low-income person is trying to get to work each day, they do not have $30 to pay to go 5 miles. Good service but questionable pricing. ”

- Unfortunately

“ I'm very disappointed with the service, always showing a price when you order your car, then when you get charged, it charged you between 1 to 3 dollars up. ”

- Anonymous

Uber Support Reviews

Customer Service - Good