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Uber Support Reviews

1.1 Rating 2,752 Reviews
2 %
of reviewers recommend Uber Support
Company Reviews Questions Metrics
1.1
Based on 2,752 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

How does Uber Support deliver?

Customer Service

How can I contact Uber Support? How quickly does Uber Support resolve customer queries?
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How quickly does Uber Support resolve customer queries?
Helpful Report
(1 week ago)
Greater than 47% of reviewers feedback is Uber Support resolves customer queries within an hour.
Helpful Report
(1 week ago)
B-

Customer Service - Good

72.46%
Industry Average
“ Mostly in peak hours you will never get a ride. Then why do you boast about your app. Then, drivers keep cancelling.. Horrible service when we require the most ”
- Anonymous
“ A scheduled Uber ride with Vanae On April 07, resulted in my mother being scammed for 55$, since when I was out unloading the luggage, she told her the amount. The ride had already been prepaid on the app. Uber also has zero customer service. Beware!! ”
- Mitch seifer
“ Ordering is usually more good than bad just getting lucky enough to get a good driver, most are in it for the money not customer service. ”
- Anonymous
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