HER Empire Reviews

Name: HER Empire
Address: 716, Newman Springs Road #249, 716, Newman Springs Road #249, Middletown Township
Rating: 4.43

4.4 Rating 207 Reviews

86 %

of reviewers recommend HER Empire

4.4

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

lisette@her-empire.com

Location:

716, Newman Springs Road #249,
716, Newman Springs Road #249
Middletown Township
07738

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HER Empire 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothes are gorgeous but always look much better in the online pics then they do on.”

Helpful Report

Posted 4 years ago

We are so sorry to hear you haven't had the best experience with us! We do try our best to provide multiple images and we now also provide videos of the styles to help showcase what the styles look like in real life :) This has hopefully since helped resolve the issue you may have experienced last time of the clothes looking better in online images. Please if you ever do see something else you may like, email through to customercare@her-empire.com so we can assist you as much as possible to ensure you absolutely love any future purchases! This can include sending though raw unedited images of styles you are interested in or getting one of the girls in the office to try on so you can see the styles on different body shapes to that of the models! We are also working towards filming office try ons so customers can see the styles they love on lots of different bodies prior to placing an order. We hope this helps and if there's anything else we can assist you with further next time please don't hesitate to reach out to customercare@her-empire.com xx

Posted 4 years ago

“The dress is really thin and very open. Impossible to wear if you have boobs. Waited forever for a short dress and yes I got the right size and it’s very loose fitting due to thin fabric straps it’s cheaply made.... not worth it in my opinion no matter how “cute” it looks on a solid background mannican.”

Helpful Report

Posted 4 years ago

We are so sorry to hear you've had a bad experience with us! We do try our best to provide multiple images and we now also provide videos of the styles to help showcase what the styles look like in real life :) This has hopefully since helped resolve the issue you may have experienced last time regarding it looking different in the mannequin pic. We are also more than happy for customers to email through to customercare@her-empire.com with any size queries they may have so we can provide specific advice tailored to your needs/ sizing info and also provide specific measurements for the styles you are interested in prior to placing an order to ensure you have as much information as possible regarding size/ fit of the specific style prior to going ahead with an order. Please if you ever do see something else you may like, email through to customercare@her-empire.com so we can assist you as much as possible to ensure you absolutely love any future purchases xx

Posted 4 years ago

“Absolutely loved the dress and it’s SO comfy!”

HER Empire 5 star review on 21st January 2021

Helpful Report

Posted 4 years ago

Oh my goodness!! Thank you Sophie for such a beautiful review and for sharing your stunning pic with us. You look amazing in our Destined For You Dress in Pink :) We hope it remains a special piece in your wardrobe for many years to come! xx

Posted 4 years ago

“Love the design and uniqueness of the dresses. A great deal worth the quality and how special these dresses are. Could not ask for anything better!”

Helpful Report

Posted 4 years ago

Thank you so much Madison for your lovely review! It means the world to us you have taken the time to share such kind words :) We hope you continue to enjoy your new dresses for many years to come xx

Posted 4 years ago

“Clothes were very different from photos, sizing was wack. Not for me”

Helpful Report

Posted 4 years ago

We are so sorry to hear you've had a bad experience with us! We do try our best to provide multiple images and we now also provide videos of the styles to help showcase what the styles look like in real life :) This has hopefully since helped resolve the issue you may have experienced last time. We are also more than happy for customers to email through to customercare@her-empire.com with any size queries they may have so we can provide specific measurements to styles they are interested in prior to placing an order to ensure they have as much information as possible regarding size/ fit of the specific style they are wishing to purchase. Please if you ever do see something else you may like, email through to customercare@her-empire.com so we can assist you as much as possible to ensure you absolutely love any future purchases! xx

Posted 4 years ago

“Beautiful I love it”

Helpful Report

Posted 4 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your purchase with us xx

Posted 4 years ago

“loved my item, i bought the monaco dress. unfortunately after the first wear the boning pierced through the material at the bottom but i am hoping to get around to fixing it. other than that, love the dress and fast shipping.”

Helpful Report

Posted 4 years ago

Hi Sienna! We are so sorry to hear your dress did not last as expected. I've looked into your case and can see you've already spoken to someone from customer care who has now sent out a new replacement dress for you free of charge :) Hope this has helped! Thank you so much for your kind review xx

Posted 4 years ago

HER Empire is rated 4.4 based on 207 reviews