Highbridge Caravans Reviews

"My father purchased a Rapido motorhome from Highbridge, this is the second one from them. Sadly after purchase he became disabled and never had the chance to use it more than once. I've come to own it and today testing the towbar lighting I noticed the passenger tail light not working. Upon inspection I found the 2 wires from the light dangling! Then the 3 wires from the harness cut! So the light never worked at the PDI and when I did get it temp illuminated it was an orange indicator one! So that was the reason why it was never ever working. Calling Highbridge I was told to drive it from Southampton to Somerset in an illegal condition for them to assess it! OK fine if you give me a letter stating you supplied the vehicle in faulty condition when sold. Or why can't you simply just look at my pictures of the light and the harness and send the correct red tail\/brake stop light? Sorry no we can't do that as it was working at PDI! I'd like to see the 12v electricity jump 12\" to do that! Some buyers do try things on if they have damaged an item due to their ham fistedness and I get that all the time in my business. However when someone can clearly show that 3 wires are required to operate the correct light as per the working off side it stands to reason the 2 wire nearside with colour coded wiring as the indicators isn't going to work, especially as it's orange!"

"My father purchased a Rapido motorhome from Highbridge, this is the second one from them. Sadly after purchase he became disabled and never had the chance to use it more than once. I've come to own it and today testing the towbar lighting I noticed the passenger tail light not working. Upon inspection I found the 2 wires from the light dangling! Then the 3 wires from the harness cut! So the light never worked at the PDI and when I did get it temp illuminated it was an orange indicator one! So that was the reason why it was never ever working. Calling Highbridge I was told to drive it from Southampton to Somerset in an illegal condition for them to assess it! OK fine if you give me a letter stating you supplied the vehicle in faulty condition when sold. Or why can't you simply just look at my pictures of the light and the harness and send the correct red tail\/brake stop light? Sorry no we can't do that as it was working at PDI! I'd like to see the 12v electricity jump 12\" to do that! Some buyers do try things on if they have damaged an item due to their ham fistedness and I get that all the time in my business. However when someone can clearly show that 3 wires are required to operate the correct light as per the working off side it stands to reason the 2 wire nearside with colour coded wiring as the indicators isn't going to work, especially as it's orange!"

"After sales a complete joke"