Higher Nature Reviews

Name: Higher Nature
Address: 10 Discovery Way, Horam, East Sussex
Rating: 4.71

4.7 Rating 1,339 Reviews

92 %

of reviewers recommend Higher Nature

4.7

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Higher Nature 5 star review on 12th June 2025

C Grant

Higher Nature 5 star review on 26th November 2024

Anonymous

Higher Nature 5 star review on 18th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery but I'm disappointed at the time it's taking for B12 powder to be back in stock. This has never happened before. Also, the offers never seem to rotate these days. It was better before the take over”

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Posted 2 years ago

Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers.

Posted 2 years ago

“Quick efficient service.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Always very helpful staff.”

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Posted 2 years ago

Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us.

Posted 2 years ago

“As always, vertical satisfied with the quality of the products and the dispatch/delivery times. Thank you!”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Product is very good. Ordered last minute before Christmas and the order arrived the following day. Excellent service.”

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Posted 2 years ago

Thank you for the great review! We’re so happy you loved the product 😊

Posted 2 years ago

“Ease of finding the product, the same with checkout and then receiving it.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review

Posted 2 years ago

“Consistently excellent quality and service.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review

Posted 2 years ago

“Usual splendid service”

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Posted 2 years ago

Thanks for the awesome review 😊

Posted 2 years ago

“My original order was not properly delivered by Royal Mail so several days went by when I made calls to your office. Staff were very kind and helpful and sent me details. Royal Mail were also extremely helpful and my package was found soaking wet but the contents were safe. All was well in the end.”

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Posted 2 years ago

We are so pleased that you have received a great service when speaking with one of our Customer Service team. Thank you for the 5 stars and for taking the time to review

Posted 2 years ago

“Great rapid service”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Always good service.”

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Posted 2 years ago

Thank you for the great review! 😊

Posted 2 years ago

“Bought 2 bottles of Positive Mood in early December 2023 with sell by date of 24 Feb 2024. Capsules in both bottles were discoloured/brown and smelly (rancid/mouldy) I wouldn't risk taking the capsules and have returned the bottles to Higher Nature. Disappointed.”

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Posted 2 years ago

Thank you for the review, we appreciate all feedback. After testing the items returned to ourselves with our independent lab the products were confirmed to be safe and effective, however the appearance had changed, We are currently looking at ways we can ensure the product appearance remains the same without adding anything unnecessary to the product itself. I can see we refunded yourself on the same day these were received by ourselves and we have been providing updates when we receive these. Kind regards, Higher Nature

Posted 1 year ago

“This is the fourth time I have reviewed Higher Nature and as always I have no problems with the product or the service, it's always excellent, so this is the last time I will do this type of review.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Excellent service .Very quick delivery”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Fast delivery and excellent products”

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Posted 2 years ago

Thank you for the review, hopefully next time we can get 5 stars!

Posted 2 years ago

“User-friendly website, quick delivery and good quality products.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Good products and service”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“I appreciate that most of your capsules do not have iron in the coating. Glad to have received the catalogue which hasn't come for several years. When the MSM warming balm is safe again I would like to be one of the first to order. Your deliveries are always very quick which is appreciated.”

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Posted 2 years ago

Thank you so much for taking the time to review. Just so you are aware the MSM warming balm was not taken off sale because it was unsafe it was unfortunately discontinued for other business reasons, we will make sure to let our customers know if this does return in the future. Kind regards, Higher Nature

Posted 2 years ago

“Expensive, given the times, but better than any I've tried.”

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Posted 2 years ago

Thank you for the 5 stars and for taking the time to review.

Posted 2 years ago

“Higher Nature supplements are really good, however, it's disappointing when some products are not available for extended periods.”

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Posted 2 years ago

Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers.

Posted 2 years ago

Higher Nature is rated 4.7 based on 1,339 reviews