Holiday Extras Reviews

4.3 Rating 8,526 Reviews

83 %

of reviewers recommend Holiday Extras

4.3

Based on 8,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Holiday Extras deliver? How long does Holiday Extras take to deliver? Does Holiday Extras deliver on time? How is accuracy and good condition of items delivered by Holiday Extras?

Returns

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Customer Service

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How long does Holiday Extras take to deliver?

Helpful Report

(1 day ago)

Holiday Extras normally delivers over 7 Days.

Helpful Report

(1 day ago)

60.00%

Industry Average

“ Had no need to use customer service so cannot say what the service was like.Price was good.Never used returns and delivery so cannot comment,on this.We will use Holiday Extras again in the future. ”

- Anonymous

“ CUSTOMER SERVICE WAS VERY GOOD. The price was higher than I would hope for the 11 days and there needs to be a better pricing process. Great collection and delivery. I'd use again ”

- JeniB

“ I was surprised to have to pay for the overnight parking, there was no food option when we arrived (11pm) other than using a delivery app, and I didn’t particularly like staying on the ground floor. ”

- Anonymous

Holiday Extras Reviews

Delivery - Average