Holiday Extras Reviews

4.2 Rating 5,546 Reviews

81 %

of reviewers recommend Holiday Extras

4.2

Based on 5,546 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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Email:

customerrelations@holidayextras.com

How quickly does Holiday Extras resolve customer queries?

Helpful Report

(1 week ago)

Greater than 69% of reviewers feedback is Holiday Extras resolves customer queries within an hour.

Helpful Report

(1 week ago)

94.69%

Industry Average

“ Easy, cheap and reliable service! Shuttle buses are every few minutes and the bus journey is only 10 minutes. I would definitely recommend. ”

- Anonymous

“ Long queues in the early hours to drop off keys, have used silver zone before and never had to wait for so long.Then on return shuttle service inadequate very long wait out side arrivals and stroppy driver ordering elderly people to push up the bus aisle to cram us in.Threatening to remove people from the bus if they did not squeeze in like sardines away from the door.Very poor ”

- John Banham

“ Usually go to Stansted Airport Parking but through Holiday Extras, the price was far better and the service was exactly the same. We will be using them again for this at least twice more this year and will see what else they can offer. ”

- Tony Willson

Holiday Extras Reviews

Customer Service - Good