Holiday Extras Reviews

4.3 Rating 8,526 Reviews

83 %

of reviewers recommend Holiday Extras

4.3

Based on 8,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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Email:

customerrelations@holidayextras.com

How quickly does Holiday Extras resolve customer queries?

Helpful Report

(1 day ago)

Greater than 72% of reviewers feedback is Holiday Extras resolves customer queries within an hour.

Helpful Report

(1 day ago)

95.57%

Industry Average

“ Have used this service a couple of times. Each time the car comes back filthy. This time we asked for a clean on return. It came back half clean with various dirty marks still showing, including a scratch to the door. When flagged to one of the staff we were accused of already knowing about the scratch. It was small enough to rub out with polish, but it wasn’t the point. Very reluctant to use again. ”

- Sam

“ Car parking was a reasonable price and the service on the day was efficient. However the car was returned absolutely filthy and coated in dust. ”

- Anonymous

“ I booked my car into drop and go and I was pleased with the service , lovely helpful staff , easy to drop off and collect . I was a little l later than booked to collect my car but didn't get charged extra. Very pleased ”

- Ang

Holiday Extras Reviews

Customer Service - Good