Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,794 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stewart went above and beyond to help me with my holiday booking today. His customer service was outstanding he also phoned me back the time he said he would. Thanks Stewart”

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Posted 2 years ago

“Stuart was very helpful today and I would recommend him to all customers looking for a deal to go on holidays. Thank you for your customer service”

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Posted 2 years ago

“Patient, helpful, polite, friendly - brilliant service”

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Posted 2 years ago

“Sam was absolutely brilliant with my holiday booking even managed to get the extras wavered so thankyou x”

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Posted 2 years ago

“Stuart was very helpful”

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Posted 2 years ago

“Stuart was very helpful and concise pleasure to deal with.”

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Posted 2 years ago

“I spoke with Stuart, I explained it was a long time since I had travelled, I was so nervous and overwhelmed with the details and online stuff. Stuart took the time to explain everything and reassured I felt much calmer. Great service.”

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Posted 2 years ago

“Stuart made it so easy.. such a nice and helpful guy🙏😇👑”

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Posted 2 years ago

“Stuart was very helpful and explained everything very well. Pleasant customer service”

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Posted 2 years ago

“Stuart was absolutely amazing and provided great customer service. Thank you Stuart!”

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Posted 2 years ago

“Spoke to Stuart after booking a holiday online, He was extremely helpful with the booking and explained all that i needed to know. Will definaately recommend booking with holidaygems.”

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Posted 2 years ago

“Stuart who confirmed our holiday booking was really pleasant and efficient, lovely speaking ti him”

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Posted 2 years ago

“Stuart was very polite and made me comfortable and I’m very satisfied with the my holiday with holiday gems thank you”

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Posted 2 years ago

“Stuart was professional and helpful and went through everything I needed to know.”

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Posted 2 years ago

“Very helpful, Stuart was very polite and nothing was too much trouble.”

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Posted 2 years ago

“Thanks Stuart for helping book our holiday :-)”

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Posted 2 years ago

“Stuart was super helpful, efficient and clear in his explanations. Thank you Stuart, we will definitely book again through Holiday Gems”

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Posted 2 years ago

“The process of booking a holiday with Holiday Gems was very easy and stress free. The consultant, Stuart, who telephoned me after the booking was extremely helpful and explained and clarified everything before confirming the booking. Which was very reassuring thank you.”

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Posted 2 years ago

“Great customer service, no issues”

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Posted 2 years ago

“Spoke to Stuart today great service and very helpful”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,794 reviews