Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,794 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was very helpful and conscientious.”

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Posted 2 years ago

“Jay was very helpful and patient in our holiday booking. Thank you”

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Posted 2 years ago

“Jay helped to complete the booking form for me over the phone, taking by booking and payment on first contact, rather than filling in on line then being phoned back,? Thankyou for you help Jay”

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Posted 2 years ago

“Stuart was super friendly and helpful sorted out the issue straight away.”

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Posted 2 years ago

“I was called by Stuart to confirm my booking was very pleased with the customer service Stuart gave 👍”

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Posted 2 years ago

“Received a follow up phone call from Stuart. Very friendly and efficient service, also managed to secure a discount price to save the holiday for us. Also a very pleasant advisor.”

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Posted 2 years ago

“Stuart was amazing and helpful”

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Posted 2 years ago

“Stuart acted very professional went through all my holiday details to make sure everything was correct,”

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Posted 2 years ago

“Stuart was very helpful and delightful to talk to”

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Posted 2 years ago

“Stuart was great, very informative. Sorted all.my queries and reassured me.”

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Posted 2 years ago

“David put my concern of non booked baggage at ease with a smile in his voice Thanks Rgds Pete”

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Posted 2 years ago

“Thank you so much for help in booking our short break very helpful 1st class service call operator brilliant thanks again”

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Posted 2 years ago

“nathan was very helpful”

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Posted 2 years ago

“Stuart was amazing. So helpful.”

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Posted 2 years ago

“Holiday Gems gave us a lot more flexibility in choosing different airlines and hotels compared to some other travel agents. Great pricing and great service from Stuart! Highly recommend and would use again”

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Posted 2 years ago

“Extremely helpful, Stuart did everything he could to get us the best deal for our holiday!”

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Posted 2 years ago

“Excellent price and well selected hotels”

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Posted 2 years ago

“Very friendly and helpful staff, good value holiday”

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Posted 2 years ago

“Stuart was very helpful and gave some great advice”

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Posted 2 years ago

“A pleasure to deal with. Stuart was mega helpful and ensured all our needs were met and answered any questions we had.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,794 reviews