Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another holiday booked with Holiday Gems. Excellent customer service from Stuart very polite, helpful and informative.”

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Posted 2 years ago

“Received a phone call from Stuart concerning my booking, he was extremely helpful and friendly.”

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Posted 2 years ago

“Great service from Stuart today, friendly and helpful.”

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Posted 2 years ago

“Stuart was a great help and made my last minute booking so easy. He went through everything made sure was happy with everything. Cheerful friendly gent thank u Stuart”

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Posted 2 years ago

“Very good service Stuart was so helpful Well done Neil scrivener”

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Posted 2 years ago

“After a little trouble with our booking (extra cost added onto our booking after deposit made) Stuart helped us amend this. The deal was a good one, and once that was sorted out (added elements from external parties) I can confirm that I cam happy with our booking. Excellent customer service from Stuart, he was friendly and fixed the problem for us.”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“Thanks Nathan for helping to sort us out with our last minute holiday to Corfu. I would happily recommend Holiday Gems to friends and family.”

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Posted 2 years ago

“I had help by the friendliest and caring young man he was efficient and spent time with me to get the job done properly.He did everything for me without any problems.Thank you Stewart for a job well done your patience was welcomed”

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Posted 2 years ago

“Received a call from Stuart, all good. Went through the full booking to ensure everything I'd thought I'd booked is what I was getting. Full explanation of payments due. Really helpful.”

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Posted 2 years ago

“Spoke to your representative Stuart today for family holiday booking to Malta. Stuart was helpful and thorough in fully explaining all aspects of the booking. Thank you”

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Posted 2 years ago

“Stuart was fantastic with us! Thanks very much would recommend 👍🏻”

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Posted 2 years ago

“Stuart was very helpful and informative thank you Stuart for your help.”

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Posted 2 years ago

“Been on holiday with holidaygems before very good service good price good staff very impressed with them”

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Posted 2 years ago

“Thank you Nathan fab service. F&D had a pleasant no dramas booking excellent service 10/10 Thankyou take care”

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Posted 2 years ago

“Quick response and sort out the problems Thanks”

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Posted 2 years ago

“Stuart was a great help”

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Posted 2 years ago

“Jay or Jane was very helpful, polite and efficient and found us our ideal holiday”

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Posted 2 years ago

“Spoke to Stuart today regarding my holiday, really nice guy so easy to speak to and friendly how people should be. No awkwardness at all not pushy or conniving like some holiday places. All went well with my booking, we even had a phone line to line high five 😂😊 i wish him the best. Lastly i have already mentioned holiday gems to alot of my friends and family, hopefully they stay the way they are now.”

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Posted 2 years ago

“Everything was great , would use HolidayGems again ,recommend them.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews