Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,794 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was so helpful, patient and knowledgeable that I would definitely look to book again with holiday gems. Well done Stuart.”

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Posted 1 year ago

“We booked with Jane and was so easy to book our last minute deal. The process from call through to completion was extremely professional and seamless. Would recommend as our first time booking with Holiday Gems and will definitely books again with them Thank you for your time”

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Posted 1 year ago

“Stuart was very professional, polite and responsive. He made my experience very positive and assisted with my query enabling me to proceed with the booking. Thanks. Paul.”

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Posted 1 year ago

“The recent call I jad with Stuart was great . He was very thorough , polite and clear dealing with my holiday booking . Would definitely book a holiday with him again .”

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Posted 1 year ago

“Stuart was extremely helpful and got our holiday all sorted and finalised. Could not have been more helpful Helen H”

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Posted 1 year ago

“Stuart was super helpful and friendly, thank you for sorting my final travel documents 😀”

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Posted 1 year ago

“Stuart was very helpful and we had a good chat about refereeing . Keep up the good work Stuart and thanks again 👍 ps give Stuart a pay rise 🥲”

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Posted 2 years ago

“Really good service thanks Stuart”

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Posted 2 years ago

“Stuart was brilliant today and dealt with a query I had regarding my upcoming holiday. I received a call back once he had the information I needed so I didn’t have to wait on the phone. Thank you Stuart fantastic service.”

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Posted 2 years ago

“David was super helpful in booking my extremely late last minute holiday, very helpful and had to confirmed within the hour. Very much appreciated mate!”

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Posted 2 years ago

“So easy to deal with and had a return call from Stuart on the phone to confirm everything,will use again 👍🏼”

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Posted 2 years ago

“Thanks for your time and advice today Stuart. Great service”

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Posted 2 years ago

“Dave was great called back when he said he would and booked me up with no hassle”

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Posted 2 years ago

“Stuart was very helpful”

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Posted 2 years ago

“Stuart was very helpful.”

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Posted 2 years ago

“Phoned Stuart this morning to confirm holiday. He was very helpful and so nice. Would recommend him for his great customer service.”

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Posted 2 years ago

“Great service from stuart”

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Posted 2 years ago

“Another holiday booked with Holiday Gems. Excellent customer service from Stuart very polite, helpful and informative.”

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Posted 2 years ago

“Received a phone call from Stuart concerning my booking, he was extremely helpful and friendly.”

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Posted 2 years ago

“Great service from Stuart today, friendly and helpful.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,794 reviews