Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,788 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked my holiday with a gentleman named David which was very accommodating and rose to every occasion to book my partner and I holiday to Morroco. The holiday destination and hotel should be a winner ,by Gods grace due to it being my partners Birthday, Thank you Holiday Gems for accommodating mine and my partners needs,David is a true star,Polite well mannered individual Thanks once again peeps”

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Posted 1 year ago

“Booked a short break with holiday gems, we had a little hiccup with my booking, which they sorted straight away with no haste. Stuart who I had the pleasure of having as my customers service guy was absolutely amazing really polite and so easy to chat to. He made the whole experience stress free.”

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Posted 1 year ago

“Stuart was very helpful today and explained everything very well .will defiantly book again”

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Posted 1 year ago

“Staff always helpful”

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Posted 1 year ago

“I had the pleasure of speaking with David this morning (22/11) and I cannot thank him enough! What an asset he is to the team! I was panicking because I’d left my holiday booking too late. He was so kind and friendly and most of all helpful! Not only did he secure the holiday I wanted, he stayed on the line to make sure that it had all gone through! He even got me a cheeky upgrade to my room for no extra charge! He also gave me a top tip to get a bag from sports direct and use it for my holiday! Honestly, thank you so much! I can’t wait to go on my holidays now and I can’t thank you enough David! :D”

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Posted 1 year ago

“Stuart was very helpful and positive and lovely to speak with on the phone!”

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Posted 1 year ago

“Suraya was very helpful and friendly.”

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Posted 1 year ago

“After not being able to book properly due to a problem on my barckaycard Davud sorted it out After a lot of frustration all sorted we were so grateful.”

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Posted 1 year ago

“Surayah sorted everything i asked for. Brilliant.”

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Posted 1 year ago

“Stuart was extremely helpful and very efficient. Thank you”

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Posted 1 year ago

“Just booked our holiday with Stuart, who very helpful and patient, looking forward to our holiday”

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Posted 1 year ago

“This review is only for the booking process. That has been very smooth, communication was good and David was a pleasure to deal with.”

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Posted 1 year ago

“David was very polite and helpfull booking my last minute holiday and would recommend holiday gems.”

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Posted 1 year ago

“Stuart has been most helpful confirming my travel details over the phone, very friendly but professional too. A good representative for the company.”

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Posted 1 year ago

“Stuart was so helpful, patient and knowledgeable that I would definitely look to book again with holiday gems. Well done Stuart.”

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Posted 1 year ago

“We booked with Jane and was so easy to book our last minute deal. The process from call through to completion was extremely professional and seamless. Would recommend as our first time booking with Holiday Gems and will definitely books again with them Thank you for your time”

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Posted 1 year ago

“Stuart was very professional, polite and responsive. He made my experience very positive and assisted with my query enabling me to proceed with the booking. Thanks. Paul.”

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Posted 1 year ago

“The recent call I jad with Stuart was great . He was very thorough , polite and clear dealing with my holiday booking . Would definitely book a holiday with him again .”

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Posted 1 year ago

“Stuart was extremely helpful and got our holiday all sorted and finalised. Could not have been more helpful Helen H”

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Posted 1 year ago

“Stuart was super helpful and friendly, thank you for sorting my final travel documents 😀”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,788 reviews