Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,795 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

Write Your review

Tell us how Holiday Gems made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to say thank you to Nathan for all his help in sorting out and booking my holiday. Very polite and very efficient customer service. Thank you Nathan”

Helpful Report

Posted 3 years ago

“Excellent service from finn at booking. Extremely helpful”

Helpful Report

Posted 3 years ago

“Geraldine was an absolute star ⭐️ thank you so much made a group of ladies very happy xxxx”

Helpful Report

Posted 3 years ago

“Thanks to the super-efficient Richard from Stockport, he helped us find a great holiday deal in Portugal. Now we cannot wait to go on our first holiday for 3 years!”

Helpful Report

Posted 3 years ago

“Very good efficient as always from Nathan even said phone back and he’ll help me with boarding passes great service”

Helpful Report

Posted 3 years ago

“Fantastic service 2 nd holiday booked with you”

Helpful Report

Posted 3 years ago

“i spoke with 2 of your staff about my trip to Greece. I found th3m both to be really friendly and helpful. This is the second time i have used Holiday Gems to book a holiday and will definitely use this service again.”

Helpful Report

Posted 3 years ago

“Fin & Geraldine are a credit to your company very helpful and informative”

Helpful Report

Posted 3 years ago

“Excellent customer service, friendly”

Helpful Report

Posted 3 years ago

“Nathan was really helpful and sorted everything out quickly. Will use again”

Helpful Report

Posted 3 years ago

“Couldn’t book any luggage at the time. Was promised a call back from Nathan & am still waiting. Have phoned to speak to him or book a case on 2 occasions & only he can book my case & he’s not been available or in!”

Helpful Report

Posted 3 years ago

“Nathan was amazing in helping me get the right holiday for us! He went through multiple options many times as I’m very indecisive and it was never too much trouble! Will 100% recommend holidaygems and use them again in the future!”

Helpful Report

Posted 3 years ago

“Finn Gresty was outstanding her constant communication and above and beyond service is the reason why I booked with Holiday Gems - looking forward to the holiday but I would like to thank Finn again for her brilliant service. 10/10.”

Helpful Report

Posted 3 years ago

“Easy to book. Looking at another holiday later in the year, would use again. Would be good to get a discount for booking again within 6 months of previous holiday.judt an idea.”

Helpful Report

Posted 3 years ago

“Excellent service everything so straight forward and easy. Will definitely book again. Many thanks”

Helpful Report

Posted 3 years ago

“Nathan was very helpful and friendly 5 out of 5”

Helpful Report

Posted 3 years ago

“All quite straightforward but no information regarding COVID regs”

Helpful Report

Posted 3 years ago

Thank you for your input. Unfortunately, due to the rapidly changing situation and regulations not only in the UK but worldwide, we do ask our clients to use the gov.uk website for the most up to date information. There are links on your booking and travel documents. Additionally, we do endeavour to highlight any requirements, not only for Covid but health, passports, visas etc in our Terms and Conditions and FAQs. WE trust that these will assist you in any queries that you may have.

Posted 3 years ago

“Speedy and spot on. Very friendly. Highly recommend”

Helpful Report

Posted 3 years ago

“Nathan was really helpful with our booking and made us feel at ease. Will recommend to my friends and family.”

Helpful Report

Posted 3 years ago

“Geraldine was absolutely incredible! Can’t thank her enough for her genuine and lovely approach to helping me sort my holiday out very last minute! She went above and beyond and is a credit to your company! Thank you very much, very happy customer! Jess Milligan”

Helpful Report

Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,795 reviews