Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finn was very kind, calm and helpful while helping me book our holiday. She took time to answer the many questions I had.”

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Posted 4 years ago

“No hassle when booking, very quick and easy”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Richard had to call me as there was no availability in the hotel we had booked. He was really polite and helpful.”

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Posted 4 years ago

“I have been served very well by Finn ,she is very professional same time Friendly, she also volunteered to call me back to do my boarding pass Thanks Finn”

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Posted 4 years ago

“could not have asked for more help. thank you”

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Posted 4 years ago

“Dealt with Richard. Dealt with issue and made it easy to order.”

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Posted 4 years ago

“Hi phoned over my booking, it was dealt with efficiently and quickly. Call handla was very polite and very efficient, dealt with my query straight away, my call dealt with my issues straight away. Thank you”

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Posted 4 years ago

“Great service & I dealt with a lovely lady called Finn. Very professional & very helpful with the whole booking. Would highly recommend HolidayGems to other travellers. Thanks again to Finn at Holiday Gems.”

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Posted 4 years ago

“Nice and friendly easy to talk to”

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Posted 4 years ago

“Very friendly and competent staff”

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Posted 4 years ago

“Great price. Yet didn't know all information that would of put my mind at ease.”

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Posted 4 years ago

“Excellent service Finn answered all my Queries very helpfully Thank you”

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Posted 4 years ago

“This is the first time we are using Holidaygems, the staffs were friendly , helpful to attend our queries and all we can say that the services they provided were 1st class.”

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Posted 4 years ago

“Excellent service so far due to trave on the 8th April”

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Posted 4 years ago

“Richard was really polite good manners was really helpful apart from the phone call being a bit hard off hearing at times where a couple of mistakes have been made but I’ll phone back over it”

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Posted 4 years ago

“Easy to use online. The hotel hadn't updated the availability on their website so the price increased slightly but that not a fault of holiday gems. Richard was very helpful on the phone sorting this our znd booking our flight seats”

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Posted 4 years ago

“Great value and great service, Richard was very helpful and friendly. Have already recommended to friends and family.”

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Posted 4 years ago

“Thank you to Richard who made my booking quick and straight forward, And was very polite.”

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Posted 4 years ago

“Really good service”

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Posted 4 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews