Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked my holiday with Stephen who was very helpful and very friendly. Nothing was too much trouble. Overall a great service.”

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Posted 3 years ago

Stephen always give his best possible service. Thank you for taking the time to share your appreciation.

Posted 3 years ago

“Staff always friendly and helpful, great prices. Finn G was so helpful with us when booking definitely recommend.”

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Posted 3 years ago

We are sure that Finn will be available to hep you plan many more holidays. Thank you for your positive feedback

Posted 3 years ago

“Yes I would the agent was really lovely and helpful”

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Posted 3 years ago

Thank you for taking the time, Razia, to post such positive feedback. We know that Finn will really appreciate the comments.

Posted 3 years ago

“Helpful and knowledgeable quick and easy to book xx”

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Posted 3 years ago

We are delighted that the service exceeded your expectation and thank you for sharing your appreciation.

Posted 3 years ago

“How easy was that money from cancelled holiday last year booked xmas away all in 10 minutes. FINNG great service thankyou..”

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Posted 3 years ago

Thank you for taking the time to post your positive comments. It is always appreciated.

Posted 3 years ago

“Swift service and helpful advisors.”

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Posted 3 years ago

Thank you for your positive feedback. Our team always appreciate the time taken to post your comments

Posted 3 years ago

“I would like to say that a member of staff called Finn contacted me. This lady was extremely helpful and checked everything to make sure it was correct. I have travelled with your company before and hopefully will use Holiday Gems in the future. Regards. Robert Jackson.”

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Posted 3 years ago

Thank you for taking the time to post such positive comments and we are sure that Finn will always be available to help you plan many more holidays.

Posted 3 years ago

“We have just returned from a fabulous 4 day break in Spain. Holiday Gems made it so easy to select a quality, totally as described hotel. Good flights that maximised our time away and reassurance we C19 protocols for all aspects of our trip. Will definitely use Holiday Gems again.”

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Posted 3 years ago

We are delighted that we were able to confirm a perfect break for your needs. Our team look forward to assisting in planning many more holidays. Thank you for taking the time to post your positive feedback.

Posted 3 years ago

“Really easy no problems will definitely use holiday gems again excellent prices”

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Posted 3 years ago

Thank you for taking the time to post your positive comments. It is appreciated.

Posted 3 years ago

“Brilliant service quick response to email to print stuff off ect .”

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Posted 3 years ago

We are delighted that you found the service and systems met your expectations. Thank you for your comments .

Posted 3 years ago

“Very friendly and easy to speak to. Stephen searched for just the right deal for us and it was great value for money”

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Posted 3 years ago

Stephen will always endeavour to ensure the best possible options for your needs and will appreciate your positive feedback. Thank you

Posted 3 years ago

“I spoke and booked an holiday with LILY and lily was absolutely amazing.”

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Posted 3 years ago

Lily offers great service and has a wealth of experience. Thank you for sharing your appreciation.

Posted 3 years ago

“Steven was Very friendly, efficient and was a pleasure to do business with.”

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Posted 3 years ago

Thank you for taking the time to share your experience. We know that Stephen will appreciate the feedback.

Posted 3 years ago

“Booked on-line then had a call from Daniel offering to save me money and get me better flights. This company seems to Buck the trend. Always answer the phone, always calls back when asked to and replies promptly to emails. Let’s hope the booked holiday Is as good as this holidaygems !”

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Posted 3 years ago

We are delighted that you found the service and options exceeded your expectations. We are sure that you will have an amazing holiday and that Dan will be on hand should you require any assistance.

Posted 3 years ago

“Did it on the internet but post was veru quick .”

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Posted 3 years ago

Thank you for taking the time to post the review. It is appreciated.

Posted 3 years ago

“Easy to book and very good prices.”

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Posted 3 years ago

Thank you for your positive feedback. It is always appreciated.

Posted 3 years ago

“Very good, Dan was a real help when our flight was changed, would highly recommend to everyone.”

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Posted 3 years ago

“As always outstanding. Can’t stress enough how amazing is Finn! She knows business so well , she is up to date with newest info regards travelling in those uncertain times . She does not hesitate to answer your emails . She is wonderful ! Thank you !”

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Posted 3 years ago

“I am happy to have booked with holiday gems I had my flight cancelled so I phoned Holiday gems and they was so helpful they got me new flights and the lady I spoke to was very polite and helpful”

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Posted 3 years ago

“Have used Holiday Gems on 3 occasions now and they are very helpful and you actually get to speak to a human!!! Prices are also competitive. Would and do recommend them to others.”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews