Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Geraldine”

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Posted 3 years ago

Geraldine always give the best possible service and will be delighted with your positive feedback. Thank you !

Posted 3 years ago

“Easy peasy, straight forward, not at all complicated, great price. Paperwork within set time. Now looking forward to a well deserved holiday.”

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Posted 3 years ago

We know that you will have an amazing holiday with the advice and options given by our team. Thank you for taking the time to post your positive feedback.

Posted 3 years ago

“Friendly ,professional ,and very efficient ,cat believe how straight forward it was. Many thanks”

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Posted 3 years ago

Thank you for endorsing the simplicity of our process. Feedback is always appreciated. We are sure that you will have an amazing holiday.

Posted 3 years ago

“Super All ok 😍🤩🤩🤩🥰”

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Posted 3 years ago

Thank you taking the time to post your positive feedback so effectively. Your holiday destination is amazing and we are sure you will have a great holiday

Posted 3 years ago

“Really good deals on holiday gems. Straight forward booking and friendly staff .”

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Posted 3 years ago

We do believe that we have a first class team and are delighted that you agree. Thank you for taking the time to post your feedback which is always appreciated.

Posted 3 years ago

“The booking process with Holiday Gems was very straight forward and easy. I highly recommend”

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Posted 3 years ago

Thank you for taking the time to post such positive comments on the process of the booking system. We do really appreciate the positive feedback.

Posted 3 years ago

“So far all seems good and a good price cant wait for the holiday”

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Posted 3 years ago

We are sure that with the advice of the team you will have a great holiday. Thank you for taking the time to post such positive feedback

Posted 3 years ago

“So glad I booked with these guys so straightforward cheepsest around staff all good and responsive . Finn gresty the best team member”

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Posted 4 years ago

Thank you for taking the time to post your great feedback. Finn will appreciate the comments.

Posted 4 years ago

“Couldn't be more helpful.. 10 out of 10”

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Posted 4 years ago

Thank you for taking the time to post your positive comments. Feedback is always appreciated.

Posted 4 years ago

“Love great customer service”

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Posted 4 years ago

Thank you for taking the time to post your positive feedback. It is always appreciated.

Posted 4 years ago

“Brilliant service really tentative”

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Posted 4 years ago

Thank you for taking the time to post such positive feedback. We do know that our team make every effort to find the 'perfect match' and will appreciate your comments

Posted 4 years ago

“Very helpful and patient with us to we picked a new destination. Very happy with service”

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Posted 4 years ago

We are so pleased that the team exceeded your expectations. Thank you for taking the time to post your positive feedback which is always appreciated.

Posted 4 years ago

“good service will deal again”

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Posted 4 years ago

Thank you for taking the time to post this positive feedback. We would be delighted to assist in helping you plan many more holidays.

Posted 4 years ago

“Finn was very helpful easy to book watch out some holidays have no luggage attached”

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Posted 4 years ago

Thank you for your positive comments, Julie. Due to airline regulations, checked bags are now almost always an optional extra as many passengers take only hand luggage. We shall be sure to pass your feedback to Finn who will be delighted that you have taken the time to post your appreciation of her service.

Posted 4 years ago

“After two days looking found you impressed with responses and how quick and easy it was to book would highly recommended you”

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Posted 4 years ago

We are delighted to have met all your expectations, Peter. Thank you for taking the time to share your experience.

Posted 4 years ago

“The adviser named Geraldine was very helpful. She went through everything with me and also set up a payment plan so I didnt have to pay all in one go. I was very Happy with holiday Gems.”

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Posted 4 years ago

Thank you for taking the time to post your appreciation of Geraldine's exceptional service. Our team always appreciate the feedback.

Posted 4 years ago

“Great destinations, with very competitive prices.”

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Posted 4 years ago

Thank you for taking the time to endorse our products and costs. It is always gratifying to know that our efforts are appreciated.

Posted 4 years ago

“I had Finn help me with my holiday booking and can't thank her enough”

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Posted 4 years ago

Thank you for taking the time to post your appreciation of Finn's service. We shall be sure to let her know.

Posted 4 years ago

“Very helpful and professional and calm”

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Posted 4 years ago

Thank you for such positive feedback. Our agents always appreciate the time taken.

Posted 4 years ago

“Excellent service, kind and courteous. Patient with me and supported my queried. Both ladies I spoke to were extremely helpful. I booked with Fin”

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Posted 4 years ago

Thank you for taking the time to post such positive comments. Our team always strive to offer exceptional service and we are delighted with the positive feedback.

Posted 4 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews