Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the person I spoke to was very help full new what he was doing I could not ask for anything more”

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Posted 3 years ago

“Was very happy with the whole process”

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Posted 3 years ago

“This is second review for this company. I left a negative review by mistake. That review was meant for another company. Because of that company I choose this holiday gems. The whole process was pain free. And the sales lady (forgot her name) was brilliant, she answered a lot of questions before I decided to book. ( other company name was holiday genie) hence the mix up”

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Posted 3 years ago

“Absolutely unbeaten on price by a country mile.Skme sites asking more for the hotel only than they were for the whole package. Used them before and definitely will do again.”

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Posted 3 years ago

“Ticked all the necessary boxes and found my holiday pretty quickly and easily”

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Posted 3 years ago

“Hello Finn an Geraldine where both excellent at helping us book our holiday to Mexico very helpful an excpained everything to us thank you to Finn for booking our holiday Teresa”

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Posted 3 years ago

“Very good customer service.”

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Posted 3 years ago

Thank you for commenting Victoria, we are please to hear this.

Posted 3 years ago

“I have booked to Turkey with out checking the red list but they have called me back and they booked back to Greece, otherwise I would have been in trouble. So nice of you HolidayGems Team :)”

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Posted 3 years ago

Our team will always strive to ensure that, however you make your booking, you have the best advice and guidance. The regulations change rapidly and it is not easy to keep abreast especially when the traffic light system can change overnight. Thank you for your positive comments, Naveen, and we know that you will have an amazing holiday in Greece.

Posted 3 years ago

“great service from finn”

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Posted 3 years ago

We are fortunate to have had Finn on the team for many years and we know that she will always give the best possible service. Thank you for your positive feedback.

Posted 3 years ago

“Fast and easy to book, everything explained and confirmation email and all e tickets and itinerary followed shortly after. I would recommend holiday gems”

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Posted 3 years ago

Thank you for taking the time to recommend our services, Sean. We are delighted that these exceeded your expectations

Posted 3 years ago

“Finng was extremely helpful, in fact amazing in helping me make a booking, thank you Finng”

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Posted 3 years ago

Fin will always go that extra mile to ensure a great boking experience. Thank you for your positive feedback which is always appreciated.

Posted 3 years ago

“I found holiday gems to be very helpful and very pleasant to speak to”

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Posted 3 years ago

Thank you for your positive feedback. Our team appreciates the time taken.

Posted 3 years ago

“I usually book hotels direct as that is the best price, but holidays gems had a price that even beat what I could find for myself”

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Posted 3 years ago

We do endeavour to negotiate the best possible deals with all our suppliers and we are pleased that we could offer these to you. Please do remember that by booking a package (flights and accommodation) with us ensures that your holiday has full ATOL protection.

Posted 3 years ago

“Always happy to use HolidayGems”

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Posted 3 years ago

Thank you for your loyalty and endorsing our service. We really do appreciate the positive feedback.

Posted 3 years ago

“good communication and very helpfull”

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Posted 3 years ago

We are delighted that the team were able to assist in any queries raised. Thank you for posting your appreciation of their service.

Posted 3 years ago

“Stephen Jones was so helpful with our flight & flat bookings. This repeats the experience we had with Fin Gresty last year.”

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Posted 3 years ago

The best endorsements come from our repeat clients. Thank you for taking the time to post such positive feedback.

Posted 3 years ago

“the lady i dealt with was excellent”

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Posted 3 years ago

Thank you for your positive feedback. It is appreciated by the whole team.

Posted 3 years ago

“A great reliable friendly service. Agent was helpful and informative and will definitely be booking with them again.”

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Posted 3 years ago

Thank you for such positive comments which are always appreciated. We would be delighted to help you plan many more holidays.

Posted 3 years ago

“First class service as always”

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Posted 3 years ago

It would appear that you are a returning client and we thank you for your loyalty. Thank you also for taking the time to endorse our team's service, which is always appreciated.

Posted 3 years ago

“Fantastic Service. Will be using again very soon”

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Posted 3 years ago

Our sales team will always be available to help you plan many more holidays. Thank you for taking the time to post your positive feedback.

Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews