Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very organised ,friendly and helpful staff.”

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Posted 3 years ago

“Professional and friendly service provided by Stephen resulting in holiday booking to my satisfaction. Highly recommended.”

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Posted 3 years ago

“Lilly was very good and understanding with our needs for what we wanted”

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Posted 3 years ago

“Everything has gone very well through the booking process. A better review will be available after the holiday is completed”

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Posted 3 years ago

“This is the first time I have booked with holiday gems but the agent that help me Paul Warrington was very helpful find as exactly what we needed and I would not hesitate to use your company again”

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Posted 3 years ago

“Very easy to deal with I’ve got all the stuff that deals with our family holiday for July we don’t want all the hoopla that goes with all inclusive a plain self catering do what we want when we want holiday which was provided by holiday gems thank you.”

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Posted 3 years ago

“Excellent service from Geraldine. Phoned me back promptly and was able to answer any questions. Very friendly and professional.”

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Posted 3 years ago

“The best!!!!!!”

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Posted 3 years ago

“stumbled on this site, but fantastic service, already told 5 people about it”

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Posted 3 years ago

“Person on the phone(Jordan) was extremely helpful and nothing was too much trouble,really happy and chatty.”

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Posted 3 years ago

“Very helpful, changed name and flights as I made a mistake. 5*”

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Posted 3 years ago

“Iv been with holiday gems a number of years and never found a problem staff are very helpful so Iv recommend them to numerous people which have also booked with them got 2 holidays booked this year thanks holiday gems”

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Posted 3 years ago

“Hello very good conversation and very helpful, deserves a pay rise”

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Posted 3 years ago

“Finn is very knowledgeable, professional and friendly. She really went above and beyond to assist me with my booking. Thank you for all your help. Best wishes, David”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Just booked Barbados , Samantha Riley couldn't have been more helpful addressing our concerns over Covid and kept us fully informed as our booking went through , thanks again Sam”

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Posted 3 years ago

“Geraldine was extremely helpful and friendly . This is the level of service that everyone should be measured by”

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Posted 3 years ago

“We dealt with Martin and he really went above and behond to help us.”

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Posted 3 years ago

“Very helpful, however still awaiting a confirmation email and phone call after being told it would be 40 minutes I have been waiting nearly 2 hours”

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Posted 3 years ago

“So great and helpful Geraldine”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews