Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good booking. Sam had a great telephone manner and did not make us feel as if we were a nuisance. All questions that we asked she answered immediately. A pleasurable experience that meant we did not have to sit for hours in a shop only to be given a higher price. Will certainly use again.”

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Posted 3 years ago

“Finn was really good and helpful”

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Posted 3 years ago

“I booked my holiday to Majorca directly on HolidayGems.co.uk website and I found it very easy and quick to do. I would recommend to friends and family to book a holiday with HolidayGems.”

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Posted 3 years ago

“Fantastic to deal with”

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Posted 3 years ago

“Spoke to FINN and she was amazing answered all our questions. Genuinely a kind & easy going person. Not too pushy and was up to talk through things to make us feel informed about our trip.”

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Posted 3 years ago

“Thank you very much Geraldine for being so helpful and for checking all the options to get the best deal for us.”

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Posted 3 years ago

“Great friendly service, reliable and easy to talk to”

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Posted 3 years ago

“Great experience lady very helpful fantastic rapport a great price holiday thanks very much”

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Posted 3 years ago

“Very friendly and helpful”

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Posted 3 years ago

“Geraldine was very friendly, helpful and informative. Never had I heard of Holiday Gems before. Very competitive prices!! Offered back up support if I need it, re: tickets etc. Jo Wylde”

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Posted 3 years ago

“still awaiting my paperwork ??????”

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Posted 3 years ago

Thank you for your positive review. According to our records, the documents have been emailed on 16 January 2022 to the address given. We have now resent these and ask that you check your spam/junk folder for any filters. If you continue to experience issues please email custonerservices@holidaygems.co.uk

Posted 3 years ago

“Really understanding”

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Posted 3 years ago

“Geraldine was an exception she made us feel comfortable in booking and was a very lovely person to talk to.. You should be very proud to have her in your company xx thankyou Geraldine”

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Posted 3 years ago

“I would like to tell you that Nicola Kendrick was fantastic helping book aholiday after your website would not accept dates of birth 10 out 10”

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Posted 3 years ago

“Thankyou so much for still being here for us to book a holiday. Special thanks to Geraldine for you kind help. Looking forward to my holiday 😁”

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Posted 3 years ago

“Very 👍 good”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Easy to book questions answered ,looking forward to holiday,thanks”

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Posted 3 years ago

“Excellent service and price”

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Posted 3 years ago

We are delighted that all your needs were met, Ian

Posted 3 years ago

“Have booked many times with holiday gems had no problems at all Jordan was a great help .”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews