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Holiday Gems Reviews

4.6 Rating 2,790 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,790 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Very good professional service, she was very polite, helpful, thanks.will recommend the service,
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Posted 3 years ago
My experience was great paul was a lovely person to speak to and we had a little chuckle too which was uplifting thank you xx
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Posted 3 years ago
Holiday Gems are brilliant they make sure you are happy with what you are getting, very professional and helpful would recommend using Holiday Gens very truth worthy company
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Posted 3 years ago
Very happy with service
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Posted 3 years ago
Just had Kath help with my check in details Excellent service
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Posted 3 years ago
Thankyou Martin very very helpful lovely man
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Posted 3 years ago
Paul was so helpful and really nice and friendly too
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Posted 3 years ago
We found it so easy and so much cheaper to book through this company won't be the last time
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Posted 3 years ago
Not necessarily the cheapest, but the customer service is excellent Good prices compared to most. The follow up phonecall to confirm booking details is an added bonus.
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Posted 3 years ago
Very helpful & website so easy to use would recommend
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Posted 3 years ago
Easy and hassle free to book. Great service from their agent steve jones, a very helpful and friendly chap
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Posted 3 years ago
Very helpful - emailed us the locator forms and fully explained a small price increase
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Posted 3 years ago
This is my first booking with holiday gems. Nick was great explained everything and was very pleasant.
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Posted 3 years ago
I have booked twice through this company before. Both times were smooth and professional. Easy to use service, good information sent and the cheapest on the internet. Will certainly be using on most future holidays, if not all :-)
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Posted 3 years ago
Booked a summer holiday through HolidayGems, the service was good and a big thank you to Paul
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Posted 3 years ago
was a pleasure booking with holiday Gems. I don't normally write a review but the guy on the phone who dealt with my me. went the extra mile to make sure I got the holiday I was looking for. thanks Paul Warrington. il use yous again 💯
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Posted 3 years ago
I have given 5 stars but still awaiting ref number but was easy to book found destination2 to be better organised but are same company to deal all paperwork sent still awaiting my paperwork but would still recommend them
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Posted 3 years ago
I’ve booked about 8 holidays with holiday gems ,and wouldn’t book with anyone else ,that’s thanks to Jordan ,I ask for him when I book ,he is very professional and easy to talk to ,if I have any problems he sorts them about ASAP ,book with confidence thanks carole
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Posted 3 years ago
Fabulous friendly service. Geraldine Roberts is super helpful. I'd never heard of Holiday Gems before but will definitely use them again and have already recommended them to some of my friends.
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Posted 3 years ago
Great service, very friendly
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Posted 3 years ago
Holiday Gems is rated 4.6 based on 2,790 reviews