Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 3 years ago

“I Mohammad can honestly say my experience with Holiday Gems was excellent as I had no trouble arranging my dates and accommodation to fly out to Marrakesh Finn was superb with the customer service and understood all my needs which I required for the Holiday and answered all the questions and ticked all boxes. Please keep up the excellent work Finn God bless you and all the team Thank you.”

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Posted 3 years ago

“Very polite on the phone great customer service really good at helping with enquiries!”

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Posted 3 years ago

“Excellent service particularly from your rep. Geraldine. Nothing was too much trouble and when I needed to change a flight, she organised it and kept me fully in touch. Happy to recommend your company.”

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Posted 3 years ago

We are delighted that the service exceeded your expectations. Thank you for sharing your positive experience.

Posted 3 years ago

“Thankyou Sam for helping with a complicated situation. You put me at ease and sorted it calmly and efficiently.”

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Posted 3 years ago

Sam will always endeavour to ensure a great resolution to any issue. Thank you for your positive feedback.

Posted 3 years ago

“Lovely chatting with you, great package deal, exactly what I was after and great price, thanks”

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Posted 3 years ago

“Fantastic service Geraldine was exceptional very patient and helpful couldn't ask for more what diamond 10 out of 10”

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Posted 3 years ago

“Thank you geraldine roberts for very informative and knowledgeable information for my holiday thank you so much”

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Posted 3 years ago

“The lady I spoke to was very helpful indeed Thank you :)”

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Posted 3 years ago

“So far so go easy to book”

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Posted 3 years ago

“Gereladine our Advisor was first class very helpful and friendly really pleased”

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Posted 3 years ago

“NICE AND EASY TO BOOK ON LINE GOT ALL DOCS NEEDED FOR MY HOILDAY STRAIGHT AWAY.”

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Posted 3 years ago

“Had a fairly easy experience when booking online. How ever when i went to pay I did so but I never realised my payment went through as I did not get confirmation straight away. So I re did it and then was told the payment went through and it will not be put through twice .”

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Posted 3 years ago

“Very pleased and happy with my booking this holiday Thank you.”

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Posted 3 years ago

“After an issue with payment I spoke to Jordan mizra who was helpful snd friendly and a credit to your company .”

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Posted 3 years ago

“Used HolidayGems many times,never had any issues with my holidays and will continue to book with them.”

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Posted 3 years ago

It is always a pleasure when a return client takes the time to share their experience. Thank you, Robert.

Posted 3 years ago

“Excellent helpful service by Aiden , I would definitely used them again”

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Posted 3 years ago

“Very good service and friendly”

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Posted 3 years ago

“I booked online, received summary of the booking and a phone from a lovely lady Fin. to make sure all details were correct and I was happy 😊 . Definitely recommend to family and friends”

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Posted 3 years ago

“Finn was very nice”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews