Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,788 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was a pleasure to talk with,he went through all my details swiftly and made booking my holiday so easy will definitely be referring holiday gems to my friends and colleagues.”

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Posted 1 year ago

“Stuart rang and confirmed all the details, very friendly and top bloke. Nice to have a person on the end of the phone, usually everything is online only now!”

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Posted 1 year ago

“Stewart called me to confirm holiday, he was great couldn't do enough to help. Stewart wasn't in a rush and spent time answering all my questions. Definitely book again”

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Posted 1 year ago

“Was abit apprehensive trying to book online, called and spoke to Stuart who was very patient and went through everything with me. Will definitely book with Stuart again!”

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Posted 1 year ago

“Stuart was very helpful thank you.”

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Posted 1 year ago

“Made a mistake on my booking David rectified straight away”

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Posted 1 year ago

“Stuart was amazing and he did everything I wanted.would definitely use him again. Thanks Stuart.”

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Posted 1 year ago

“I was very happy with my customer service & help I received with the booking of my holiday. Stuart, very kindly, helped us sort out our booking very efficiently. The only snag I will add is that the cost we paid online when we booked did change afterwards on call.(An extra £227!). Luckily we was in a position to pay this. Other than that we’re happy customers. :)”

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Posted 1 year ago

“Stuart was extremely professional and helpful with my booking”

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Posted 1 year ago

“Recieved a call from Stuart very quickly after booking and he was really helpful and personable. Great service, thank you Stuart!”

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Posted 1 year ago

“Found the booking experience very easy and quick, Stuart was exceptionally helpful and explained everything I needed to know to check in etc. thank you Stuart .”

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Posted 1 year ago

“Had a confirmation call from Stuart today, very helpful, professional and personable. Thanks”

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Posted 1 year ago

“Stuart made the final booking process very easy, thank you for all your help.”

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Posted 1 year ago

“Stuart was very amenable and helpful”

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Posted 1 year ago

“Stuart was great very efficient and reassuring!!”

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Posted 1 year ago

“Very helpfull will look to book with yous in the future”

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Posted 1 year ago

“I spoke with David who was extremely helpful and friendly in booking our last minute getaway. Gave me amazing suggestions for my holiday and helped in getting us an upgrade.”

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Posted 1 year ago

“easy to use, great prices”

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Posted 1 year ago

“Great assistance from Stuart today. Helpful and reassured me the holiday was all sorted. Great service.”

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Posted 1 year ago

“After speaking to Stuart and arranging my holiday he helped with all my queries and concerns and I would be happy to use holidaygems again if Stuart could sort my holiday”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,788 reviews