“Ordered carnations and paid extra for 'medium '.
A bunch of flowers where delivered (one day late) the bunch sent was a mixed bunch containing only one carnation.”
“Ordered s bunch for my sisters birthday shes also just had major back surgery so these would have cheered her up.. but oh no they were awful. Now waiting on a reply and wanting a refund.”
“I ordered these flowers for a relative's WeddingAnniversary.
They arrived on time but many of the flowers were dead and had to be thrown away I have contacted Home Bargains, been given a reference number but heard nothing. The delivery was 8th Feb.
Very disappointing as I had used them before and the recepients were satisfied then.
Very poor customer service, would not use them again.”
“A bouquet of roses arrived obviously short of feeding and water and within a day the petals had turned black with the stems wilting.On submitting a photograph the company did not see anything wrong with the flowers (relying only on the photo) and when I requested a refund
they would not agree stating as they could not be returned only a replacement was possible.
I reluctantly agreed but consider if items are not in a fit state a refund should be possible.”
