Homebase Reviews

1.9 Rating 966 Reviews

21 %

of reviewers recommend Homebase

Company Reviews

Questions

Metrics

1.9

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

Phone:

ph:+44-34-50778888

Email:

order.enquiries@homebase.co.uk

How do I contact Homebase?

Helpful Report

(1 month ago)

You can contact Homebase by Live Chat and Email.

Helpful Report

(1 month ago)

57.89%

Industry Average

“ Twice I have placed an order never received email to say parts ready to collect.cant contact Cust service.wo4st service ever do not use ”

- Anonymous

“ The goods delivered weren’t good so I wanted to return. Tried phoning the number online no response. 100 calls made in 4 hrs!! Tried contacting customer service for returns slip but as I checked out as a guest wouldn’t let me through. Sent email for complaint but returned unsent. I will never ever ever use this firm again. ”

- Jill Blacklock

“ I placed my order twice and they cancelled both times, even though their own customer service confirmed the items were in stock. ”

- Aj

Homebase Reviews

Phone:

Email:

Customer Service - Average