Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,254 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

1845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two items and only one arrived. A shut off valve has not arrived and my husband is waiting anxiously for it. Noelene”

Helpful Report

Posted 1 month ago

Hi Noelene, Thank you for your review! We’re sorry to hear that only one of your items has not arrived and understand how frustrating that can be for both you and your husband. We aim to provide all our customers with timely deliveries, and it’s disappointing when we fall short. Please reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au, and they will assist you in resolving this issue. We appreciate your patience and look forward to helping you! Best regards, The Hoselink Team

Posted 1 month ago

“The best customer service ever!”

Helpful Report

Posted 1 month ago

“Awesome product”

Helpful Report

Posted 1 month ago

“Wonderful products and services”

Helpful Report

Posted 1 month ago

“Berry smooth operation”

Helpful Report

Posted 1 month ago

“I have been using Hoselink for over 10 years and the new hose reel did not disapoint, just another great Hoselink product, thank you.”

Helpful Report

Posted 1 month ago

“It would be good if included in the pack is at least one adapter for push in accessory eg. sprinkler or pressure washer. To have to order, pay extra and wait for one is an inconvenience.”

Helpful Report

Posted 1 month ago

“fantastic product and better service. Had a small issue with a product that was 6 years old. Rang them, no problems whatsoever, no questions asked, product replaced all I did was pay for postage. Cant ask for any better than that, Oh and its Australian!!”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our product and service. It’s our priority to ensure our customers are well taken care of, and we're glad that your issue was resolved smoothly. We truly appreciate your support! If you ever need assistance or have more feedback, don’t hesitate to reach out. Best Regards, The Hoselink Team.

Posted 1 month ago

“Vary happy with this product works well”

Helpful Report

Posted 1 month ago

Hi Gregory, Thank you for your wonderful 5-star review! We're so pleased to hear that you're very happy with the product and that it works well for you. Your satisfaction is our top priority, and it's great to know we've hit the mark! If you have any further feedback or need assistance, feel free to reach out. Best Regards, The Hoselink Team.

Posted 1 month ago

“Efficient service. I appreciate the ability to order spare seals so that I don't have to throw the hose sprayer away every 3 years.”

Helpful Report

Posted 1 month ago

“I’ve had Hoselink products for around 10 years now. My recent purchase had an issue with its functionality and Hoselink happily replaced it at no charge.”

Helpful Report

Posted 1 month ago

“very good product my wife loves it!. Customer service and delivery was on time. Easy to assemble. Saves a lot of time as manual rolling of hose istime consuming and a nuisance. My wife is strong, however she suggests it may be too powerful a pull for elderly people to operate.”

Hoselink 5 star review on 31st March 2025

Helpful Report

Posted 1 month ago

Hi Ron, Thank you for your fantastic 5-star review! We’re so glad to hear that both you and your wife love the product and that it’s saving you time in the garden. It’s always our goal to make gardening simpler and more enjoyable. We appreciate your feedback about the pull strength. It’s valuable for us to know how our products are experienced by all users, and we’ll certainly take it into consideration. Thanks again for your kind words and support! Best Regards, The Hoselink Team.

Posted 1 month ago

“It’s a bit annoying that first time customers get a discount and regulars get zippo / zero , even when I recently advised a fitting to attach generic adapters notching but thanks for your feedback !! Getting like the banks I feel , screw the loyalty give the bonus to the one time user ??”

Helpful Report

Posted 1 month ago

“Fantastic turnaround times and great quality product. Customer service was amazing with helping me with questions. I will buy from them again in the future”

Helpful Report

Posted 1 month ago

“When my order was incomplete, I waited several days for communication from Hoselink. When none was forthcoming, I contacted them and found that it was a genuine mistake, not just a matter of separate shipping, The missing items were promptly forwarded and then I could go ahead and use my mini hosereel. It works just as I had hoped. neat and tidy and very convenient.”

Helpful Report

Posted 1 month ago

“Perfect product Service great Postage quick”

Helpful Report

Posted 1 month ago

“I used to work with a guy who used to talk about Hoselink hosereels almost every day. I ended up buying a Hoselink hosereel and now I'm that guy! They are the hosereel of choice.”

Helpful Report

Posted 1 month ago

Hi Geoff, Thank you for your awesome 5-star review! We're delighted to hear that you’ve joined the ranks of Hoselink enthusiasts! It’s fantastic to know our Hose Reels have made such a positive impression, just like they did for your colleague. Your enthusiasm truly makes us proud, and we’re here to continue providing you with the best in gardening solutions. Best Regards, The Hoselink Team.

Posted 1 month ago

“Very good customer service and excellent service”

Helpful Report

Posted 1 month ago

“We have installed a number of Hoselink hoses and accessories in our garden and are very happy with them. They work well and are easy to setup. On the odd occasion when we have had questions or issues the service Hoselink provided was excellent.”

Helpful Report

Posted 1 month ago

Hi Andrew, Thank you so much for your amazing 5-star review! We're thrilled to hear that you’re enjoying the ease of setup and reliability of our hoses and accessories in your garden. It's always our aim to provide top-notch service, and we're glad to know that we've met your expectations whenever you've had questions or concerns. Your support means the world to us, and we look forward to continuing to help you make the most of your gardening experience! Best Regards, The Hoselink Team.

Posted 1 month ago

“I live on a small hobby farm and catch rainwater into tanks from our roof for our water supply. it is therefor vital that our garden hose fitting do not leak or burst under the extra pressure cause by our water pumps. Hoselink fittings have proven to be reliable! Over the last 15 or do years that I’ve used them I’ve replaced every hose fitting throught to farm.”

Hoselink 5 star review on 27th March 2025

Helpful Report

Posted 1 month ago

Hi Cherry, Thank you for your wonderful 5-star review! We're thrilled to hear that our fittings are meeting the demands of your hobby farm and providing you with the reliability you need. It’s great to know that after 15 years, our products have continued to stand up to the test of time and pressure. We truly appreciate your support and look forward to being part of your water supply solutions for many more years to come! Best Regards, The Hoselink Team.

Posted 1 month ago

Hoselink is rated 4.7 based on 1,254 reviews