Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,254 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

1845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always great customer service - clip broke on my hose head just out of warranty so they gave me a discount anyway :)”

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Posted 1 month ago

“Service can only be described as excellent. We needed a part for a retractable hose that we bought years ago. Hoselink were easy to deal with and replaced the part efficiently and at no cost. It should be noted that the original part was not faulty but rather met its demise when one of dogs was teething. Thank you to the Hoselink team.”

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Posted 1 month ago

Hi David, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a positive experience with our service when replacing your part. It’s great to know we could assist you efficiently, even under unique circumstances! Your kind words truly motivate our team to keep delivering top-notch customer care. We appreciate your support! Best Regards, The Hoselink Team.

Posted 1 month ago

“So far, the quality of the Hoselink products seems above average, and I’ve been generally impressed. However, I did run into an issue after purchasing a 20 metre hose reel for my dad. Unfortunately, he’s found the fittings difficult to swap out, which has made it challenging for him to use. In the end, I had to buy him a Holman hose reel from Bunnings, as he’s more comfortable with the standard click fittings. I’ve decided to keep the Hoselink reel myself, so now we have two at home. I also wanted to mention my disappointment in discovering that the hose reel was not made in Australia as stated on the box. I was under the impression that it was made in Australia, possibly from something I’d read. Also a friend of mine mentioned that when he purchased his, the post-delivery survey included an option stating “Because it was Australian made” as a reason for buying. That added to my belief that I was supporting a locally made product.”

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Posted 1 month ago

“Excellent service and prompt response to issue raised”

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Posted 1 month ago

“Love the three solar lights unfortunately only 2 out of the 3 work. I emailed but no response as yet.”

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Posted 1 month ago

“Quick delivery easy to install wonderful to use”

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Posted 1 month ago

Hi Christine, Thank you for your wonderful 5-star review! We’re thrilled to hear that your order arrived quickly and that you found it easy to install and a pleasure to use. Your satisfaction is our top priority, and it’s great to know we hit the mark! We appreciate your support! Best Regards, The Hoselink Team.

Posted 1 month ago

“Easy to install”

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Posted 1 month ago

“I love all your products, and so does my son. I bought the hose reel etc for him as a thank you for his helping me around the home And after sale service is amazing. Thank you.”

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Posted 1 month ago

“Simple to navigate website and good products at reasonable prices”

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Posted 1 month ago

“All products live up to their description, however the sprinkler has its spike broken only after four uses.”

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Posted 1 month ago

“reels are great. connections and hand triggers alway find they leaking and un twist”

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Posted 1 month ago

“My order arrived promptly and I’m more than happy with the product. Smooth operation and easy to use. Five stars from me!😃👍”

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Posted 1 month ago

Hi Nick, Thank you for your fantastic 5-star review! We're delighted to hear that your order arrived promptly and that you're happy with the product. It's great to know that you find it smooth and easy to use—customer satisfaction is what we strive for! We truly appreciate your support! Best Regards, The Hoselink Team.

Posted 1 month ago

“I have now had a 30m hose reel at the back of our house now for a number of years. I was so impressed with that reel that I then purchased another for the front of our house and then further purchased another for my workplace. These are fantastic products and highly recommended.”

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Posted 1 month ago

“Having used many different brands of watering products for gardening purposes, I was never really satisfied with the product materials or the manufacturing quality, ranging from brass, semi-brass, metal alloys and all kinds of plastic materials. Whether purchasing cheaper, or more expensive items they generally never gave any satisfactory results. I have bought some brand new products that were faulty first time used, and others that leaked, broke or cracked, wouldn't adjust properly and were not compatible even when same brand products. What a waste of time and money, let alone frustration! Hoselink though, have proven to be well designed, well manufactured, robust and dependable ... and at a very reasonable price. Hoselink deserve the credit for a genuine range of quality for money products!”

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Posted 1 month ago

“My parcel arrived promptly.”

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Posted 1 month ago

“The purchase we made we are happy with. Product is substantial and all fittings good quality. It operates as promised. Easy to install and looks neat and tidy.”

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Posted 1 month ago

“Changed my caravan fittings to Hoselink and had no leaks or drips YE HA”

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Posted 1 month ago

“Have only had the hose a few months and already the reel squeeks as you extend the hose and the spray gun drips a lot.”

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Posted 1 month ago

“Best products for your garden and watering needs. Amazing service from a company that stands by its products and customers. Wouldn't buy anything else!”

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Posted 1 month ago

“I am genuinely so happy with the quality of this product. The hose is durable, strong and I’ve had no issues with leaks or kinks. The retractable reel makes everything so much easier, and it’s incredibly smooth when it retracts. It's built to last. What also stands out is the customer service. They’ve been absolutely professional throughout the entire process – from my first inquiry to the delivery of the product. It’s rare to find a company that genuinely cares about their customers like this. I highly recommend Hoselink. It’s not just a great product, but it’s a company that stands by its customers.”

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Posted 1 month ago

Hoselink is rated 4.7 based on 1,254 reviews