Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,354 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

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English

“I have a hoselink on every corner of my house and i love them.”

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Posted 3 months ago

“Was so impressed with the Evolve Retractable hose I purchased a 2nd unit within a week. Great quality and functionality.”

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Posted 3 months ago

“When the old garden hose reel finally packed it in after 13 years, I jumped at the chance to replace it with a new Hoselink Evolve 30m charcoal garden reel, and it is worth every cent. Easy to install, easy to use, and the hose retracts easily, even the kids can use it.”

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Posted 3 months ago

“Great product,Excellent service as always. Thank you”

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Posted 3 months ago

“I purchased a 30m Retractable Hose Reel (Beige) on November 19, 2023, and installed it on a brick wall. Over time, the bracket became loose and could no longer securely hold the reel. I emailed Hoselink to ask where I could get the right bolts and nuts for reinstallation. To my surprise, I received not just a helpful reply, but also a full replacement pack—including the bracket, nuts, bolts, and clear instructions. I really appreciate the excellent service and support. Hoselink went above and beyond—great job and thank you!”

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Posted 3 months ago

“I love Hoselink, we use so many of their products from tap fittings and connectors, hose reels, tap timers, sprinklers, lighting, tools and fertilisers. The best thing is the reliablitity of the connectors, they really do not come apart, easy for maintenance, quick "O" change. I have just tried the new wifi tap times and they are the best, I will be getting more. Its hard to pick the one best thing so I will just say everything. Oh I forgot to mention the misting systems, fantastic as well, my ferneries love them in summer.”

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Posted 3 months ago

“Great products…..”

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Posted 3 months ago

“I have 2 hoselink products & they are out of warranty but when l ring up to order something l just have to pay for postage fantastic 👍”

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Posted 3 months ago

“Great products and great service!”

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Posted 3 months ago

Hi, Thank you for your amazing 5-star review! We're so pleased to hear that you love our products and service. It means a lot to us to know we’re making a positive impact for our customers. Your support motivates us to keep giving it our all! Best Regards, The Hoselink Team.

Posted 3 months ago

“Service from Hoselink is first class but I have had a number of problems withsome of the products -= hand nozzle and the hose roller”

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Posted 3 months ago

“I have several Hoselink products and they all work well. Very simple and effective. However, I recently purchased a 20M hoselink and the hose wouldnt retract. After a few phone calls I go thru to customer help and I would like to close this repair and return a working unit asap. Ive received no feedback since dispatch. Remember, I paid for a product that works (not one that is faulty). How you resolve issues is very important to me. Overall still happy with Hoselink.”

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Posted 3 months ago

“Terrific hose. Quick delivery. Easy to install.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re delighted to hear that you think our hose is terrific and that installation was a breeze. Quick delivery is something we always aim for, and it’s great to know we hit the mark for you! Best Regards, The Hoselink Team.

Posted 3 months ago

“Love the products”

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Posted 3 months ago

“The products and service are first class!”

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Posted 3 months ago

Hi Daniel, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you find our products and service to be first class. We strive to provide excellent quality and support, and your kind words truly validate our efforts. Best Regards, The Hoselink Team.

Posted 3 months ago

“A very good product, made with materials that should stand up to conditions and age. The customer service is excellent”

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Posted 3 months ago

“The bundle I ordered should've came together as one pack, to bad if I wanted to use it straight away. Not good business!”

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Posted 3 months ago

Hi Ian, Thank you for sharing your feedback with us! We're sorry to hear that your bundle did not arrive as one pack, and we completely understand how inconvenient that must have been for you when you wanted to use it right away. Our Hose Reel do get sent seprately and the reason for this is due to the size and weight. Thank you for your understanding, and we hope to serve you better in the future! Best regards, The Hoselink Team

Posted 3 months ago

“Hoselink is a game-changer for anyone who loves gardening! Their retractable hose reels are incredibly well-designed, making watering effortless and tangle-free. The no-leak fittings are a huge bonus, ensuring a reliable and mess-free experience every time. The build quality is top-notch, and the customer service is outstanding. If you're looking for a durable, easy-to-use hose system, Hoselink is definitely worth it!”

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Posted 3 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled to hear that you find our retractable hose reels to be a game-changer in your gardening routine. It’s wonderful to know you appreciate the thoughtful design and the no-leak fittings that make watering so effortless! We take pride in our build quality and customer service, and your kind words validate our efforts. Happy Watering! Best Regards, The Hoselink Team.

Posted 3 months ago

“I am so impressed with this company, they really do stand by their products. They fixed my hose that I had purchased some many years earlier, at no charge. I would highly recommend this Company to all who are looking for the best hose ever.”

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Posted 4 months ago

“Very happy with your products, and happy they are Australia, the products I have last a long time, not like the products your buy from China, when needed I will always buy your products, good on you for taking the risk, and kept going, well done.”

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Posted 4 months ago

“purchased 3 solor lanterns they are beyond expectations our out door table looks beautiful and a great price and prompt delivery 10/10”

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Posted 4 months ago

Hoselink is rated 4.7 based on 1,354 reviews