Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,256 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

1847

Anonymous

Anonymous // 01/01/2019

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“Order process was easy and delivery prompt.”

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Posted 2 months ago

“It is a lot lighter to handle than the old model, love the charcoal colour”

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Posted 2 months ago

“Great products. Good service”

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Posted 2 months ago

“Hoselink is a company that values their customers and stands by their product quality. I had a failed part which was immediately sent out to me for replacement. No fuss. Highly recommend for peace of mind in the after sales service.”

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Posted 2 months ago

“I’m happy so far with the performance of my new hose however I wish as standard you would include a few connectors so I can still utilise existing standard hose connections ie existing sprinklers, high pressure washer etc.”

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Posted 2 months ago

“Had a problem with the hose not evenly rolling up New part sent promptly at no cost and detailed video instructions provided Easily fixed Excellent after sales service”

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Posted 2 months ago

“Excellent products with excellent after sales service.”

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Posted 2 months ago

“Ordering process very easy and quick delivery”

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Posted 2 months ago

“Mostly good product except the handles leak”

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Posted 2 months ago

Hi Rodney, Thank you for your review! We're glad to hear you find most of our product good. However, we’re sorry to learn that the handles are leaking. That’s not the experience we aim for, and your feedback helps us improve our products. If there's anything we can do to assist you with this issue or answer any questions, please don’t hesitate to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au. We're here to help! Best regards, The Hoselink Team

Posted 2 months ago

“I own two Hoselink retractable hose reels, and recently ordered one without realsing that if I relocated my exisitng hoses, I could cover my entire property. The third hose was delivered but Hoselink arranged for it to be returned, and gave me a full refund. Superb service.”

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Posted 2 months ago

“HoseLink is all we buy for our garden range & is excellent for use, range & service.”

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Posted 2 months ago

“Hoselink products so far, good quality, ergonomic, well designed and very reliable. Connectors are a bit bulky. I did study some cheap sprinklers marketed by ALDI recently which appeared to be identical to some Hoselink models that I have purchased.”

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Posted 2 months ago

“Love Hoselink.. Sight is to use. Excellent quality. Easy to get new parts.”

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Posted 2 months ago

“Prompt friendly service for a quality product.”

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Posted 2 months ago

“Seeing this is Australian made , I would recommend Hoselink to anyone, thanks for your great products”

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Posted 2 months ago

“Hoselink has truly exceeded my expectations! Their products are high-quality, durable, and designed with practicality in mind. Customer service is also outstanding. They are responsive, helpful, and genuinely care about their customers. Shipping was quick, and the product arrived well-packaged. I highly recommend Hoselink to anyone looking for reliable and well-designed garden equipment. Worth every penny!”

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Posted 2 months ago

“Our new sprinkler is amazing. Very good quality and a lot of options to spray out the water. Very happy with all my hoselink products.”

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Posted 2 months ago

“I bought products several years ago and was delighted with the product quality and company service. My recent purchase confirms that high standard continues.”

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Posted 2 months ago

“Best Company, quality products and even better after Sales Service. That's hoselink for you.”

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Posted 2 months ago

“Am very happy with my stuff. Had a little trouble sorting gadgets to transfer old style connections but thanks to a very helpful, pleasant young lady I finally got it sorted. At this point I am impressed with the quality and handling of my 2 sprinklers and my lovely retractable hose reel.”

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Posted 2 months ago

Hoselink is rated 4.7 based on 1,256 reviews