Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,256 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

1847

Anonymous

Anonymous // 01/01/2019

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“I was looking for a replacent washer andit was no easy to navigate your website. I was offered a replacement adaptor but my adaptor is still in good condition, I just needed a new washer.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback, and I apologise for the difficulty you experienced navigating our website to find a replacement washer. We understand how important it is to have the right parts for your equipment, and I regret that we offered you an adaptor instead of the washer you needed. If there's anything we can do to assist you further or if you have any other questions, please don't hesitate to contact our customer service team at 1300 900 617 or hello@hoselink.com.au. We're here to help! Best regards, The Hoselink Team

Posted 2 months ago

“The solar numbers are great for when you get deliveries at night. These numbers are bright and you can see them from the kerb. Excellent idea!!!”

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Posted 2 months ago

“Reliable as ever Quick delivery Quality product”

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Posted 2 months ago

“The attachment for the the nozzle I needed to replace turned up promptly and was exactly what Hoselink said it would be.”

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Posted 2 months ago

“I love the product so much that I have starting purchasing the solar range of lights”

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Posted 2 months ago

“quick, professional and delivered”

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Posted 2 months ago

“Excellent quality product and service. All my choices have proved to last longer and performed better than all the other brands on the market. Happy to recommend to others.”

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Posted 2 months ago

“Hoselink is dearer then your competetors but better quality.”

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Posted 2 months ago

“I love hoselink products. I use them everywhere across my property. Well priced, great quality and Australian made.”

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Posted 2 months ago

“While I absolutely love the Hoselink retractable hose, I am somewhat disappointed in durability of spray nozzles. Both plastic hose attachment ends have broken off within 2-3 years without heavy use and had to be replaced. For such expensive unit, I would have expected better quality.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your thoughts with us! We're delighted to hear that you love the Hoselink retractable hose, but we're really sorry to learn about your experience with the durability of the spray nozzles. We strive for high quality across all our products, and it's disappointing to know that the nozzle attachment ends didn't meet your expectations. Your feedback is invaluable to us as we continually work to improve our offerings. If there's anything specific we can do to assist you or if you have any further concerns, please don’t hesitate to contact our customer service team at 1300 900 617 or hello@hoselink.com.au. We’re here to support you! Best regards, The Hoselink Team

Posted 2 months ago

“excellent after sales service. Not a call centre. real people who are keen to help”

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Posted 2 months ago

“Great product and exceptional customer service.”

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Posted 2 months ago

“Fantasic product! Just get yourself a quality hose becasue these fittings but nothing will save a cheap hose.”

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Posted 2 months ago

“Quality fittings and items”

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Posted 2 months ago

“New oscillating sprinkler not working properly so Hoselink very kindly offered an immediate replacement. Not many firms would do this. All other equipment excellent.”

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Posted 2 months ago

“all is working well -so far time will tell”

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Posted 2 months ago

“received my replacement hose connector in good time. Great instructions as to how to fit new connector to existing hose which were easy to follow! Hose as good as new now - very happy”

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Posted 2 months ago

“I have found the Hoselink products really good so far having switched to these good water tight fittings from the cheaper push on fittings. Also using the adjustable metal rake which so far has shown more strength than similar previous ones.For reliability I would recommend the change.”

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Posted 2 months ago

“Bought a number of solar power lights 80 led.Have bought many over the years because they work great but have had so problems with lights I have replaced or got replaced by hoselink.The light mode says it has 3 settings but with my new lights I bought 2 out of 4 only have 2 setting which I cannot get a third setting.”

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Posted 2 months ago

Hi Michael, Thank you for your review! We're glad to hear that you have enjoyed using our solar power lights over the years. However, we’re sorry to learn about the issues you're experiencing with the light modes. It’s certainly frustrating when products don’t perform as expected. Your feedback is important to us, and we will investigate this matter further. If you have any further questions or if there’s anything we can do to assist you, please feel free to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au. We’re here to help! Best regards, The Hoselink Team

Posted 2 months ago

“I purchased two 30 meters hose reel, they are very easy too install. Good viodeo and clear written instructions.”

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Posted 2 months ago

Hoselink is rated 4.7 based on 1,256 reviews