Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 1,256 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 30th April 2025

1847

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best products for your garden and watering needs. Amazing service from a company that stands by its products and customers. Wouldn't buy anything else!”

Helpful Report

Posted 1 month ago

“I am genuinely so happy with the quality of this product. The hose is durable, strong and I’ve had no issues with leaks or kinks. The retractable reel makes everything so much easier, and it’s incredibly smooth when it retracts. It's built to last. What also stands out is the customer service. They’ve been absolutely professional throughout the entire process – from my first inquiry to the delivery of the product. It’s rare to find a company that genuinely cares about their customers like this. I highly recommend Hoselink. It’s not just a great product, but it’s a company that stands by its customers.”

Helpful Report

Posted 1 month ago

“Hoselink provides high quality and practical equipment Their service is great”

Helpful Report

Posted 1 month ago

“I purchased the poll to cement into the ground to place the original hose reel on it. It is way too short. You need to bury at least half of it into the ground and the hose reel will be sitting just above the ground. I have to buy a 600ml extender to bury that to then have the hose reel a decent height above the ground. Still love hoselink products and wouldn't think of purchasing anything else.”

Helpful Report

Posted 1 month ago

“All of my interactions with Hoselink has been positive. The website is easy to use and the customer service is correct.”

Helpful Report

Posted 1 month ago

“An excellent company to deal with.”

Helpful Report

Posted 1 month ago

“These hoses and fittings are well overdue on the Australian market. The fittings with shut off valves on the nozzles are are a game changer. Stylish designs and colours compliment the house and garden nicely.”

Helpful Report

Posted 1 month ago

“wonderful product. wish i could afford to buy another 5 for each member of my family.”

Helpful Report

Posted 1 month ago

“Only thing I wasn’t happy about is not receiving the free gift when purchasing a hose real. I think I missed out by about a week. Regards Robert Hamilton”

Helpful Report

Posted 1 month ago

“I have numerous Hoselink products. I have been an ongoing customer for a long, long time - many years. This is one of the very best companies I have ever dealt with - totally scrupulous, honest and genuinely customer-focused. And I'm 83.”

Helpful Report

Posted 1 month ago

“Wow perfect! Besides no leaks or kinking and immediate response to retract its also so much easier for me to handle as I suffer from psorisis on my hands. The osculator covers such a large area, for me the whole back yard so no need to move around”

Helpful Report

Posted 1 month ago

“I have been using Hoselink products for many years now and I have never had a problem with them. Despite some hard use, all of my Hoselink equipment is still going strong and I recommend them wholeheartedly.”

Helpful Report

Posted 1 month ago

“We love our hose reel works perfectly”

Helpful Report

Posted 1 month ago

“Great customer service and so far a good quality product. The connectors are proprietary and twist to connect, but seem more likely to last in the long run than the more common push-click types. The hose nozzle has no springs, so won't rust out and has a good swivelling joint and a great range of spray pattern options. Retraction is slow and smooth on the reel.”

Helpful Report

Posted 1 month ago

“Excellent products. Excellect customer service. I ordered and paid for the wrong hose and were promptly refunded and the new one sent. Thanks Hoselink”

Helpful Report

Posted 1 month ago

“I was happy with the retractable hose reel l bought, but Dissapointed with Hoselink putting out a Bonus offer one week after my purchase of said product, wasn't happy with that.”

Helpful Report

Posted 1 month ago

“excellant product and service with great warranty”

Helpful Report

Posted 1 month ago

“We've used Hoselink products in the past, so when I researched purchasing a retractable 30m hose for our present home, checking out all the reviews of many different brands and price differences between them, I discovered that only one other brand (an expensive one, simliar cost to the classic hoselink model), was the only one with somewhat reasonably happy customers - compared with hoselinks very happy customers. I figured the extra $30 for the newer Evolve model was a good investment in the long run, with the explained improvements over the Classic model too. We are very happy with the new retractable hose reel.”

Hoselink 5 star review on 22nd March 2025

Helpful Report

Posted 1 month ago

“Hoselink products are amazing, I would never use another product as these hoses never let you down, they always work perfectly every time!”

Helpful Report

Posted 1 month ago

“I bought recently two different 30 m models, Classic and Evolve and am very pleased with their quality of design and operation.”

Helpful Report

Posted 1 month ago

Hoselink is rated 4.7 based on 1,256 reviews