Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.70

4.7 Rating 1,354 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 25th July 2025

I Kershaw

Hoselink 5 star review on 27th June 2025

Hoselink 5 star review on 25th June 2025

1858

Anonymous

Anonymous // 01/01/2019

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English

“Items purchase are high quality No issues with delivery Hope to shop again”

Helpful Report

Posted 5 months ago

“First one kept unscrewing at the hose and bursting off. Hoselink replaced and it did the same thing. Hose kinks too easily. Wouldn’t buy again.”

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Posted 5 months ago

“The ratchet pruner is not as good as I thought it would be. I had hoped it would be easier to use as I have arthritis. The blades are not as sharp as I'd hoped and I really need to grip the handles very hard, which is quite difficult for me.”

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Posted 5 months ago

“Hoselink products are the best. Does everything the seller says they do. Hose does not kink. The snaplock fitting are great, very simple to use”

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Posted 5 months ago

“Always happy to replace faulty products”

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Posted 5 months ago

“Excellent delivery time and free delivery for my spare part order of a couple of small items.”

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Posted 5 months ago

“I am very happy with all the products I have purchased over the years, exceptional quality and great service”

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Posted 5 months ago

“I have a large property with lots of lawns and gardens and over the past 10 years have invested solely and heavily in Hoselink products. I have purchased over 10 auto hose reels, 6 manual hose reels, countless fittings and extras, auto tap timers, garden tools and even 20 solar lights. Unfortunately, the reality is the products in every category do not perform to their price point. The solar lights leaked badly and all had to be replaced. The majority of replacements have also failed. I have experienced a 50% failure rate in the auto hose reels. The manual hose reels have an auto feed that is unreliable and has components made our of mild steel that begin rusting from day 1. The flow control fittings fail which has resulting is us experiencing significant water losses and despite the product advertisement advising that "you no longer need to run to the tap to adjust the pressure or turn the water off and on" you following that diatribe at your own peril! And don't start me about those O rings in the fittings!!! All the fittings leak! You might not be able to pull the fittings apart but you certainly cant stop them from leaking unless you are constantly replacing them!! While support is available from Hoselink, the remoteness makes it difficult and if I am going to pay for products that are constantly failing then I would rather be paying half the price and be able to get replacements straight away from a local vendor. In short, the price point for this products is not justified by their performance and I have had 10 years of constant use to make that assessment. Perhaps those making a one off purchase the shortcomings are not so obvious but despite the product pricing the products don't perform to a level suitable for a larger residential or commercial property.”

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Posted 5 months ago

“I reckon these hoses and their attachments are the best you can buy. And I love that I can protect my reel with a cover, so it looks good as new under wraps! I have been progressively replacing existing reels around the house, and have now bought my final one for now. Hint: if you have a sneak peek on the website, you are bound to find other great ideas to help in the garden as well.”

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Posted 5 months ago

“Hoselink products work well and are easy to connect.”

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Posted 5 months ago

“As with all hoselink products the multipattern hose sprinkler I purchased is of quality build and very functional.”

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Posted 5 months ago

“My new sprinkler exceeded my expectations i only move the spinker once to cover the whole front yard”

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Posted 5 months ago

“Unfortunately I received 3 units which leaked due to a problem during production. The service I received in replacing the units was excellent and I now have 3 functioning units. The units are as good as I expected and look forward to them continueing to perform well.”

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Posted 5 months ago

“Good quality product. Easy to install and works well.”

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Posted 5 months ago

“Rain sensing timer purchased, could not be happier with it. Works brilliantly, highly recommend this product.”

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Posted 5 months ago

“I have greatly enjoyed dealing with Hoselink over the years as they treat you as a valued client (not just a paying customer) regardless of the size of the transaction. They are prompt, respectful and are willing to offer suggestions to assist your needs---all of which is a service that many others neglect to provide!”

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Posted 5 months ago

“Received half order only since 10 days not received full order”

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Posted 5 months ago

“From their products to their customer service cannot rate this company high enough.”

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Posted 5 months ago

“We love our hoselink hose and sprinkler. They look and feel so strong and we love that they are made in Australia.❤️❤️”

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Posted 5 months ago

“I am a loyal, satisfied Hoselink customer.”

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Posted 5 months ago

Hoselink is rated 4.7 based on 1,354 reviews